Using Lean methodologies this position is responsible for leading and providing the training, supervision, facilitation and development for facility-based, strategic, high impact process improvement projects. This role demonstrates mastery of basic and advanced quality improvement tools and statistics as well as deployment of techniques of measurement, analysis, improvement, and control. This role provides facility-based subject matter expertise in the field of Lean/Six Sigma Process Improvement, administrative decision making, leadership and strategic planning including the efficient and productive use of personnel, material and financial resources. In partnership with system leadership, establishes policy and direction (programs and services) for department, and is accountable for department results. This position is also responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. The incumbent is responsible to lead the execution of Lean/Six Sigma techniques and methodologies in support of the organization's financial, quality and patient safety goals. Assist the organization in its pursuit of Preeminence and stated readiness for the implementation of initiatives delivered by the processes and projects. This position provides oversight for facility-based Green Belts, or equivalent ensuring on time completion of projects in alignment with the organization's mission, vision, and strategic imperatives. This position ensures facility-based consistency and alignment with project tools including charters, process mapping, cause and effect matrices, FMEAs, measurement systems analysis, capability and multi-variety studies, experiment design, control plans, long term capability studies, and project documentation consistent with the DMAIC process improvement model. This position reports to the Transformation Administrator with a matrix relationship to the system core team leadership.
Minimum Experience Requirements
- Master's degree is preferred.
- Requires Bachelor's degree in Engineering, Organizational Development, Leadership, or Related Field.
Minimum Licensure/Certification/Registration Requirements
- Competent using personal computer applications (email, Excel, Word, etc.).
- Executive or Director Leadership experience in operations, quality, and/or lean highly desired.
- Five (5)+ years of Black Belt/Lean-Six Sigma Experience in a complex organization highly desired.
- Hours of work and days of week may vary based on team requirements.
- Must be able to manage close- minded skeptics (e.g., "that won't work here; we did that 10 years ago; we're not a car factory").
- Must be comfortable speaking in public and to various audiences.
- Proven track record in facilitating teams and managing change.
- Requires a visionary with the ability to think in a positive and creative manner.
- Requires ability to lead quality improvement initiatives.
- Requires effective written and verbal communication skills.
- Requires exceptional communication skills (primarily verbal and listening) with ability to interact effectively across the organization.
- Requires five (5) years of related experience including but not limited to first-hand experience leading Kaizen events.
- Requires incumbent to be progressive and flexible in order to thrive in fast-paced environment.
- Requires interpersonal, negotiation and presentation skills, with the ability to lead groups and programs.
- Requires knowledge and experience in finance, operations management, strategic planning and community relations.
- Requires knowledge of state and federal laws relative to assigned area.
- Requires Knowledge of state and national regulatory agency guidelines.
- Requires problem-solving and analytical skills.
- Requires self-starter and change leader.
- Requires strong analytical, organizational, and problem-solving skills.
- Requires well developed administrative and management skills.
- Current Indiana driver’s license, proof of insurance and a safe driving record required.
- State and/or Nationally Recognized Lean & Six Sigma licensure or certification desired (ASQ Preferred).
- *Sedentary Work: Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or negligible force frequently (from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
- Constantly (67 - 100 %): Computer Usage and Sitting
- Occasionally (1 - 33%): Walking, Bending/Stooping, Climbing Stairs, Kneeling/Squatting, Reaching, Twisting
- Rarely (< 1%): Climbing Ladder
- Will occasionally carry up to 25 lbs and rarely carry above 25 lbs
- Will occasionally lift up to 25 lbs and rarely lift above 25 lbs
- Will occasionally pull up to 25 lbs and rarely above 25 lbs
- Will occasionally push up to 25 lbs and rarely above 25 lbs