Transportation Dispatcher
McLane - Merced, CA

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Description:
This position is responsible for the dispatch operations in the Transportation Department.

A teammate in this position must have the ability to:
  • Interpret and monitor compliance for policies, regulations and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.)
  • Fill routes based on driver availability daily using the standby and extraboard lists and then develop and update driver and driver helper dispatch schedule daily.
  • Provides input on hiring, firing, and performance of a large population of drivers.
  • Set up daily tractor/trailer assignments for drivers.
  • Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
  • Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
  • Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
  • Prepare daily records, communications, and maintain filing system for Driver Vehicle Inspection Reports and Department of Transportation (DOT) files.
  • Complete transportation paperwork including route manifests, invoices, special customer notifications, maps, etc.
  • Understand DOT hours of service and ensure driver compliance.
  • Verify equipment "readiness" with Transportation Shop.
  • Call customers to inform them of variances in delivery times.
  • Provide timely reports to immediate supervisor as requested.
  • Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers and managers.

Qualifications:
  • College degree.
  • Be able to rapidly gain knowledge of mainframe computer applications relating to record keeping and scheduling.
  • Have experience in Windows environment on Excel, Microsoft Word, and Outlook programs (preferred).
  • Have map reading abilities.
  • Have effective communication skills.
  • Have adequate math and writing skills.
  • Have a minimum of 3 years in similar function (preferred).

McLane - 14 months ago - save job - copy to clipboard - block
About this company
46 reviews
You might say this company makes it convenient for stores and restaurants to get food. McLane Company is one of the largest wholesale...