AAA Hudson Valley provides exceptional travel planning, financial services and emergency roadside assistance. We provide our services in Albany, Rensselaer, Columbia and Greene Counties.
As a Full-Time Travel Agent you will join our customer-friendly atmosphere and team environment. You will work with clients and handle all aspects of travel planning: research, literature, maps and related documents. Will provide international/domestic airfare, car, hotel, cruise, and tour reservations while offering travel support as needed.
-Guide members and customers on travel planning while providing exceptional customer service
-Promote AAA preferred suppliers and promote their member benefits
-Process Membership questions, renewals, changes, updates,
-Promote and sell all travel store merchandise, discounted tickets and financial products
-2 - 4 years’ experience as a leisure travel agent with travel background
-Knowledge of Apollo reservation system and airport codes is preferred
-Ability to generate new leads and achieve goals.
-Flexible to work into the early evenings, on a weekend shift and in all service centers within the Albany, Troy, Latham and North Greenbush service area
-Strong customer service, basic travel accounting, good organizational skills and computer skills
-Ability to communicate effectively in person, on the telephone and via email
-Knowledge of US and global geography
-Ability to perform internet research on travel destinations
-Familiarization (FAM) time
Please include salary requirements when submitting resume. Only candidates with relevant experience will be considered.