Travel Agent
AAA HUDSON VALLEY - Albany, NY

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AAA Hudson Valley provides exceptional travel planning, financial services and emergency roadside assistance. We provide our services in Albany, Rensselaer, Columbia and Greene Counties.

As a Full-Time Travel Agent you will join our customer-friendly atmosphere and team environment. You will work with clients and handle all aspects of travel planning: research, literature, maps and related documents. Will provide international/domestic airfare, car, hotel, cruise, and tour reservations while offering travel support as needed.

Description:
-Guide members and customers on travel planning while providing exceptional customer service
-Promote AAA preferred suppliers and promote their member benefits
-Process Membership questions, renewals, changes, updates,
-Promote and sell all travel store merchandise, discounted tickets and financial products

Requirements:
-2 - 4 years’ experience as a leisure travel agent with travel background
-Knowledge of Apollo reservation system and airport codes is preferred
-Ability to generate new leads and achieve goals.
-Flexible to work into the early evenings, on a weekend shift and in all service centers within the Albany, Troy, Latham and North Greenbush service area
-Strong customer service, basic travel accounting, good organizational skills and computer skills
-Ability to communicate effectively in person, on the telephone and via email
-Knowledge of US and global geography
-Ability to perform internet research on travel destinations

Benefits offered:
-Medical insurance
-Dental insurance
-Vision coverage
-Life insurance
-401(k) plan
-Vacation
-Personal/sick time
-Familiarization (FAM) time

Please include salary requirements when submitting resume. Only candidates with relevant experience will be considered.


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About this company
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AAA Hudson Valley is part of a 54 million member organization providing its members with high quality service, products and information...