Travel Counselor Job
American Express - United States

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Travel Counselor-13012015

Description
Choose a career at American Express and you choose a company with a 150 year history of integrity and a demonstrated commitment to the future of its employees. Known around the world as one of the most successful financial services businesses, a leading consumer brand, a gold standard in customer satisfaction and one of the best places to work - American Express is interested in getting to know you. As a Travel Counselor you will be responsible for the timely and accurate servicing of American Express Business Travel arrangements for corporate clients.

As a corporate travel counselor you will work with one of our prestigious clients providing domestic/international travel reservations and services using the GDS. Principle responsibilities include arranging air/rail transportation, hotel and auto rental, counseling clients on efficient routes and lowest available fares, and providing optimal customer service.

Qualifications

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A minimum 1 year corporate travel counselor experience.

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Strong organizational and problem solving skills and can provide excellent customer service.

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Possible hours of shift could be anytime during the hours of 8a to 9pm.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Axcess@Home Requirements:
- Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
- Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
- Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
- Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
- High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP’s are permitted)
- Dedicated and separate analog landline phone for training and production calls (no VOIP – voice over internet protocol)

Job: Travel
Primary Location: United States
Schedule: Part-time

About this company
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Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for...