Job ID #: 22517
Company : Classic Vacations
Location : USA - CA - San Jose
Functional Area : Sales
Employment Type : Full-Time Regular
Education Required : High School Diploma
Experience Required : 1-2 Years
Relocation Provided : No
Classic Vacations, the luxury travel division of Expedia, Inc., is hiring! We are gearing up for our busy season and we are looking for some top notch people to join our team as Travel Sales Consultants! This is an inbound call center (not telemarketing)! If you are a career minded and motivated individual who enjoys a busy call center environment, handling incoming calls, talking on the phone with customers, creating and selling upscale vacation packages, working on the computer and doing research then this is the job for you!
The class we are hiring for will begin on December 3rd. If you are looking for lots of opportunity, a fun environment and a job in the exciting world of travel, this is the job for you!
Job Duties include:
Answering inbound calls and assisting our customers in planning their luxury vacations and travel itineraries.
Assessing the customer's needs and selling luxury vacation experiences including up selling products and services (selling experience required).
Providing solutions and destination recommendations, answering questions and addressing concerns.
Solving problems and resolving customer service issues while ensuring the customer’s needs are satisfied.
Ideal candidates will have a passion for travel. Prior travel industry or sales experience preferred.
Must be able to work in an exciting, fast paced, structured call center environment (prefer previous call center phone experience).
Must be a problem-solver who can make independent decisions.
Must be able to actively listen, and have strong written and oral communication skills.
Must be able to exhibit patience and possess high energy.
Must possess a strong aptitude for customer service and teamwork.
Must be computer literate and have the ability to learn new computer systems.
Will need to be motivated, team oriented, and able to work flexible hours.
We offer a full benefits package including medical, dental, vision, 401k, travel discounts and more!!
Classic is the premier provider of luxury travel to Hawaii, Mexico, Caribbean, Europe and Tahiti. Classic prides itself on having the best product in the travel industry. We have many long term employees (many of whom are in the call center) due to our terrific environment and fun work atmosphere. Please check out our website at www.classicvacations.com
Expedia - 22 months ago
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