Travel Technician (Entry Level)
ABC Financial Services, Inc. - North Little Rock, AR

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The primary focus and responsibility of this position is to perform onsite software installation, configuration, training, and business integration to new and existing clients. This position requires in-depth interaction with business owners and employees. The ability to effectively communicate with and educate people is a must.

Essential Duties and Responsibilities
  • Education/Training
    • Work with business owners/managers to develop understanding of processes
    • Educate Owner/Manager in management functions
    • Educate front and back office staff on system and software functions
    • Perform Website/online education
    • Ensure that all personnel are comfortable with training and software function
  • Technical
    • Install and configure software and hardware according to business needs
    • Provide consultation and expert advice to club management on technical products that best fit business objectives
  • Project Management
    • Resolve client concerns and grievances during the implementation process
    • Source outside vendors to provide additional equipment and services as needed
    • Exercise independent judgment of ABC policies and operating practices
    • Summarize and properly document club interactions and oustanding issues
    • Effectively manage business travel
  • Must be able to travel five out of every six weeks
  • Must have valid Driver’s License with a good driving record
  • Must be minimum 21 years of age
  • Must have an active US Passport or be willing and able to obtain one
  • Knowledge of Microsoft Windows
  • Basic computer and peripherals setup
  • Excellent training skills
  • Basic knowledge of Word, Excel and Outlook

ABC Financial Services, Inc. - 20 months ago - save job