Treasury Mgmt Ops Spec
IBERIABANK - Lafayette, LA

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Provide quality, accurate and timely customer service involving daily processing of financial transactions in a fast-paced, time sensitive operations environment, which include the duties and responsibilities described herein.

The Wire Transfer Specialist is responsible for performing operational support duties of the Wire Transfer Department. Assists the Wire Transfer Manager as directed; creates, verifies, issues and receives wire for processing; performs daily call-back and account reconciliation activities; monitors the status of wire transfers; investigates and researches disputes, and suspicious or fraudulent issues in accordance with bank policy. Performs a variety of routine daily tasks; reviews reports, prepares correspondence.

• Processing all incoming and outgoing wire transfers according to set policies and procedures. • Perform callback to validate the authenticity of each transaction and verifying that sufficient funds are available. • Ensuring wires are sent timely to meet deadlines. • Providing a high level of professional customer service • Initiating outgoing wire transfers and perform callbacks to validate data. • Resolving problems through communication with other departments • Performing end-of-day reconcilements. Daily perform all other related duties and special projects as assigned.

High school diploma or general education degree (GED); and 6 months to one year related banking or financial/accounting experience and/or training; or equivalent combination of education and experience. Exceptional oral and written communication skills. Top-notch customer service and decision-making skills. The ability to work in a fast-paced, deadline-driven environment.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

IBERIABANK - 17 months ago - save job
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IBERIABANK Corp. serves up financial services with a Cajun flare. Through its flagship bank subsidiary, also called IBERIABANK, the holding...