UX Design Lead PayPal
eBay - Boston, MA

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Every day at PayPal, we are changing the way the world does business by challenging the status quo, innovating,
and enabling business between millions of people across the globe. What we do at PayPal has never been done
before, and it has a tremendous impact! We build BIG and NEW products to drive worldwide commerce. Be it the
next mobile payments solution, or a high availability money movement platform, we solve problems on a scale you
just can't find elsewhere. PayPal continues to push the boundaries of technology by investing in individuals
who passionately believe in the potential of innovative technologies that make up a global market place.
UX Design Lead
The User Experience Design Lead at PayPal executes and directs design for key product capabilities. This design
leader is an expert in crafting mobile experiences – an individual who can inspire, lead, and deliver great
product and service experiences.
The successful candidate will have an exceptional portfolio highlighting work products in stunning visual design,
information architecture, and interaction design. Your work will show a broad set of skills that encompass UX.

Leads and mentors user experience design teams, coordinating activities across the multiple disciplines
(interaction design, visual design, research, etc.).
Sets design direction across multiple product development efforts assisting with, and managing execution.
Produces personas, scenarios, process flows, wireframes, design prototypes, and detailed functional design specs.
Develops and improves UI design output to ensure that PayPal Design is setting industry standards for excellence.
Identifies industry best practices for user experience and ensures that they are leveraged throughout
organization to address business and user goals.
Creates and communicates design patterns, standards, and ideas that are used across PayPal and are at times
adopted by the industry.
Identifies gaps in the end-to-end experience and initiates/leads tiger-team(s) to address them.
Continuously improves design processes and tools to measurably enhance productivity or product quality.
Demonstrates use of metrics, requirements, constraints, and creativity to provide optimal solutions.
Drives the team’s focus to solving for the right problem and opportunity that is based on observation and insights.
Educates and mentor others on Design Thinking methodology within the greater product organization.
Proactively creates, assesses, and tests new tools or technologies that benefit eBay processes and user
Develops ways to improve the technical skills of the entire UI group. Brings in potential partners /outside
thought leaders to share and enhance skills and knowledge sharing.

Job Requirements

Required Skills
Six to eight years of experience in User Experience Design or User Interface Design Management.
Strong experience in a variety of UX methodologies to include, process flows, mock-ups, and wireframes.
Proven, customer-centric, creative leadership and ability to inspire UI designers to deliver excellence in
design thinking and Customer Driven Innovation.
Current knowledge of UI Design strategies and trends across web and mobile platforms.
Knowledge of Web 2.0 and mobile technologies, CSS3, HTML5, and responsive web design.
Proven ability to work with User Interface Engineering to execute best design solutions within web technology
Strong verbal and written ability to communicate the value of UI design to product, business, and technology
Ability to collaborate effectively across multiple disciplines.
Proficiency with design and prototyping tools such as Omnigraffle, InDesign, Adobe Photoshop, etc.
Bachelor’s Degree in Human Factors Engineering, Computer Science, Product Design, or Visual Design
(or equivalent experience).

About PayPal:
PayPal is the faster, safer way to pay and get paid online. The service allows people to send money without
sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit
cards or promotional financing. With 106 million active accounts in 190 markets and 25 currencies around the
world, PayPal enables global ecommerce.
At PayPal/eBay, no matter which of our offices, brands, or locations you call home, you’ll discover consistent
benefits that are intended to support you—in your work, your life, your passions, and your future.
This is where innovation meets reality! Are you an individual who is ready to grow and join our global community? Would you just like to know more about our latest and greatest projects? We would love to talk to you about it!
More information about our other exciting positions can be found at https://www.jobs.ebaycareers.com.
eBay companies are proudly EEOC compliant

Bachelors Degree or Equivalent


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The world’s leading e-commerce company, eBay Inc. brings together a family of brands that connect communities. Built on commerce,...