We’re changing the way payers (private and public) process healthcare claims by ensuring they are high quality and complete in order to reduce the estimated $750 billion in waste and fraud within the healthcare system. To help with this, we are building the initial team of User Experience Designers to work out of our new San Francisco location. You have a unique opportunity to enhance our existing products to a new level, while contributing to the development our new platforms from the ground up.
Why you’ll want to join
Contribute to the product development process from architecture and design through testing and release to ensure high usability products and visually appealing graphic design. You will work closely with product manager, development leads, key stakeholders and end users. Leverage your ability to communicate effectively and listening skills to study end user needs and understand their needs and issues related to the product. You will design concepts for buildable solutions, and create prototypes as needed and validate your solutions with users. You will use your keen attention to detail and great documentation skills to provide detailed information architecture and interaction specifications to engineering and support development to ensure what you designed is built.
You are looking for an opportunity in a start-up similar culture, with the backing of a public and profitable company with a history of growth.
What You'll Do
As UX Designer working in our San Francisco, CA office:
•Work closely with product end users to understand their needs and conduct necessary research required for conceptualizing design options
•Work with product manager(s) to understand business requirements and contribute to the product roadmap
•Create the best UX design solutions process using expertise in information/interaction design, visual design, usability, and current technologies
•Meet project deadlines and process collaboration as established by the Project Managers and Product Managers
•Develop best possible solutions to meet business needs for platforms products as well as improvement opportunities for existing applications
•Generate design documentation and prototypes to be validated by end users, including but not limited to workflow diagrams, flowcharts, storyboards, etc.
•Generate detailed design specifications for engineering
•Work closely with and support Engineering through development
•Stay current with technology trends and tools
•Travel to meet with internal business users as required, Livermore (10%), San Angelo, TX (5%)
Required Skills and Knowledge:
Skills and Accomplishments You Have
•You have a portfolio that proves your ability to develop sophisticated user experience designs for applications
•You have architected UX for new products in an environment leveraging Agile methodologies
•You can use your strong information design and workflow skills and can create documentation that clearly articulates the design and usability
•You are passionate about good user centered design with a keen eye for detail
•You have great listening skills coupled with verbal and written communication skills
•You are highly creative and ability to envision endless possibilities, yet decisive and able to recommend best fit solutions
•You are highly motivated and energized with an appetite for dazzling the end user
•You have a strong understanding of fundamental visual design disciplines (iconography, typography, color schemes, composition, layout, etc.)
•You have experience with Graphic Design tools
•You are comfortable with website wireframes
How you work
•You are independent with professional accountability and high level of integrity
•But you also enjoy and thrive on collaboration
•You don’t stop at good enough, but strive for excellence
•A zero pressure, 8-5 job makes you yawn
•You seek challenge and variety
•You are excited about what you are building and contributing to, not watching the clock
•You embrace change and adaptability is second nature
•The company and client’s success is instinctual
•You want to be part of a work family that works hard, but has fun and enjoys the journey
•Your positive “can do” attitude is contagious and professionalism a given
•You know that respect for people, diversity and the business is essential
Performant Financial Corporation is an Equal Opportunity Employer.
Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.
NO AGENCY SUBMISSIONS
Education and Experience:
•You have a degree in UX/Usability, Graphic Design, Digital Media Design, or equivalent education and/or experience
•You have the experience required to be successful in the role