Ancestry.com - San Francisco, CA

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Ancestry.com (NASDAQ: ACOM) is the world's largest online resource for family history. We have helped pioneer the market for online family history research, taking a pursuit that was expensive and time-consuming and making it easy, affordable and accessible to anyone with an interest in their family history. The foundation of our service is an extensive collection of billions of historical records that we have digitized, indexed and put online over the past 15 years. These digital records and documents, combined with our proprietary online search technologies, tools and collaboration features, have enabled our 2.0 million subscribers to create nearly 39 million family trees that contain nearly 4 billion profiles, make meaningful discoveries about the lives of their ancestors.

With over 1,000 employees around the world, we are committed to hiring the very best talent. We are known for our cutting-edge technology, phenomenal innovation, and we offer a compelling and rewarding workplace where you will thrive. We seek out passionate people to join our mission of helping people discover, preserve and share their family history. We invite you to explore and discover the many opportunities that await you at Ancestry.com

Job Description:
Do you love figuring out why people do the things they do? Are you passionate about getting to know users and passing on your insights to others? We’re looking for an exceptional candidate who is skilled at conducting user research, evaluating and distilling results, and evangelizing findings to their team and company at large.

What you’ll be doing

Conducting research using a variety of tools and techniques.

Extracting and compiling insight from research and communicating findings with others in the organization

Working closely with UX designers and product managers to evaluate and improve products

What we’re looking for

Advanced degree(s) in HCI, Human Factors, Behavioral Science, Marketing, or related field or equivalent experience

4+ years of qualitative consumer research

Foundation in a wide variety of research methods and tools including field research, focus groups, panels, ethnographies, diary studies, surveys, and remote usability testing. And ability to recommend which techniques and approaches are appropriate for the learning objectives.

Familiarity with a range of testing and recording technologies and tools

Willingness to travel

Excellent verbal and written communication skills and strong presentation skills

A high tolerance for Webcam meetings, an enjoyment of stories about dead people, and ability to make exciting Powerpoint presentations are a plus

  • In addition to your resume, please submit samples of screeners, scripts, and results presentations you’ve created and indicate your role in each process.
Working for Ancestry.com

Ancestry.com is a profitable, growing company with a positive, high-energy environment. Together, our dedicated teams are harnessing the power of technology and using it to simplify the way people connect with their families and their unique legacies. Our work environment is fast-paced and challenging, but also extremely exciting. You’ll work with a team of passionate, engaged individuals. We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers .

Ancestry.com Inc. is interested in you and we are dedicated to building a diverse workforce with equal opportunities for employment.

Ancestry.com is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Ancestry.com via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry.com. No fee will be paid in the event the candidate is hired by Ancestry.com as a result of the referral or through other means.

About this company
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Ancestry.com is the world's largest online resource for family history. We have helped pioneer the market for online family history...