Investors Title Company - North Carolina

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Customer Service/Office Administration
  • Communicate in a professional, courteous, pleasant and personal manner with clients and other employees on the telephone and in personal interactions.
  • Field customer/client questions based on an increased knowledge of general underwriting principles and provide title insurance premium quotes upon request.
  • Maintain and control policy files, subdivision files and index files in an orderly fashion.
  • Process cancellations by canceling order in computer system and marking physical file.

  • Underwriting/Production.
  • Receive order for title insurance via fax, email or phone; identify the transaction and check the title order for accuracy and completeness.
  • Understand and utilize appropriately the agency's rates, forms, software, and underwriting guidelines.
  • Process an acceptable number of commitments, policies, and other documents during normal work hours.

  • Special Projects assigned by Agency Operations Officer.

  • Position Qualifications:

  • High School Diploma or equivalent required.
  • Minimum of one year training and experience in title insurance or loan processing.
  • Prior real estate related experience preferred.
  • Excellent customer service skills.
  • Ability to multi-task and prioritize.
  • Strong verbal and written communication skills, both in person and by telephone.
  • Detail oriented.

  • Investors Title Company - 6 months ago - save job - block
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