Underwriting Assistant
Ace Group - Wilmington, DE

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KEY OBJECTIVE:
Provide underwriting and administrative support to Underwriting units.

MAJOR DUTIES & RESPONSIBILITIES:
Duties may include but are not limited to:
  • Processing of New Business, Renewals, Endorsements, Cancellations, Reinstatements, Non-Renewals, Broker of Record, State Filings and Countersignatures.
  • Verify and make any necessary revisions to experience Mods.
  • Request reports, surveys and experience of individual risks and other related information form various bureaus or service organizations.
  • Investigate and resolve insurance department complaints and bureau criticisms.
  • Communicate with Internal\External parties to obtain data needed for policy issuance and/or policy modifications.
  • Maintain\exceed service standards: by monitoring work queue and taking appropriate action needed to ensure timely processing of request from brokers, underwriters, billing and audit areas.
  • Review and verify policy data for accuracy.
  • Assemble, distribute and file policies, endorsements and related materials.
  • Assist in the training of new employees in the business unit as respects to rating, processing and customer service related functions.
  • Identify and communicate system related problems.
  • Other duties and special projects as assigned.
MINIMUM REQUIREMENTS:
  • High school diploma or equivalent.
  • 3-5 years of insurance experience; minimum 2 years of commercial underwriting support experience.
  • Must be able to function effectively and efficiently in a time sensitive and high volume environment.
  • Strong data entry and computer skills including MS Word, MS Excel, MS PowerPoint and mainframe applications.
  • Strong knowledge of Workers Compensation rating, processing, statutory filings and policy construction.
  • Strong communication skills, written and verbal.
DESIRED QUALIFICATIONS:
  • 3+ years of prior underwriting assistant experience
  • Ability to work autonomously
  • Strong organization and prioritization skills
  • Good attention to detail
  • Flexible and adaptable to changing direction, adjusting priorities and/or work on multiple tasks simultaneously.

About this company
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The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides...