Underwriting Assistant
Ace Group - Wilmington, DE

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Provide underwriting and administrative support to Underwriting units.

Duties may include but are not limited to:
  • Processing of New Business, Renewals, Endorsements, Cancellations, Reinstatements, Non-Renewals, Broker of Record, State Filings and Countersignatures.
  • Verify and make any necessary revisions to experience Mods.
  • Request reports, surveys and experience of individual risks and other related information form various bureaus or service organizations.
  • Investigate and resolve insurance department complaints and bureau criticisms.
  • Communicate with Internal\External parties to obtain data needed for policy issuance and/or policy modifications.
  • Maintain\exceed service standards: by monitoring work queue and taking appropriate action needed to ensure timely processing of request from brokers, underwriters, billing and audit areas.
  • Review and verify policy data for accuracy.
  • Assemble, distribute and file policies, endorsements and related materials.
  • Assist in the training of new employees in the business unit as respects to rating, processing and customer service related functions.
  • Identify and communicate system related problems.
  • Other duties and special projects as assigned.
  • High school diploma or equivalent.
  • 3-5 years of insurance experience; minimum 2 years of commercial underwriting support experience.
  • Must be able to function effectively and efficiently in a time sensitive and high volume environment.
  • Strong data entry and computer skills including MS Word, MS Excel, MS PowerPoint and mainframe applications.
  • Strong knowledge of Workers Compensation rating, processing, statutory filings and policy construction.
  • Strong communication skills, written and verbal.
  • 3+ years of prior underwriting assistant experience
  • Ability to work autonomously
  • Strong organization and prioritization skills
  • Good attention to detail
  • Flexible and adaptable to changing direction, adjusting priorities and/or work on multiple tasks simultaneously.

About this company
27 reviews
The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides...