Underwriting Assistant
ICW Group - San Diego, CA

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Directly supports Underwriters through account management activities. Provides customer service to the Company’s clients.

Responsiblities include:

*Directs account management activities.

*Serves as the first point of contact for customer inquiries during the account life cycle.

*Ensures accuracy and organization of files.

*Handles correspondence for additional account information.

*Assists producers via email and phone calls.

*Gathers information for new business and renewal set up.

*Trains co-workers on computer systems and department procedures.

*Duties may include any reasonable Company-related assignments as directed by Management.

*High school diploma or general education degree (GED).

*1-3 months related experience and/or training.

*Ability to read and comprehend simple instructions, short correspondence, and memos.

*Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

*Analytical and problem-solving skills. Excellent customer service and communication skills.

*Working knowledge of department specific applications.

*Basic Word and Excel knowledge. Basic research skills. Flexible. Team oriented.

*Ability to adapt to changing situations quickly.

About this company
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