This position is being re-posted. Previous applicants do not need to re-apply. **
The Administrative Office of the Courts (NCAOC) seeks a qualified candidate to serve as the Unified Communications (UC) Architecture and Design (AD) Manager. This position is responsible for the leadership, management and development of a team of approximately five (5) members plus contractors supporting the complete lifecycle of the Judicial Branch enterprise voice, network, and associated services.
The UCAD Manager will oversee the development and implementation of new technologies. Oversight will be required for each phase of project development and implementation to include research, design, testing, documentation, training, and roll-out. The person in this position will ensure the continual availability of the state-wide enterprise voice and data networks while also maintaining service quality through effective use of team resources, vendor services and deployed hardware and software. Oversight of billing and budgetary recommendations is also a responsibility of this position. The UCAD Manager will write, update, communicate, and ensure adherence to all policies, procedures, and standards adopted by the UC team and the NCAOC.
The successful candidate is expected to be competent in numerous areas of technology using existing knowledge and skills as well as utilizing all available resources such as books, articles, and leveraging vendor relationships. This position will be responsible for continual reporting on all aspects of service, project and task status. At times this will include writing and presenting to executive management recommendations for network issue resolution, technological and architectural changes, and process and procedure improvements.
Knowledge, Skills and Abilities / Competencies:
Knowledge of: project management including but not limited to, project scope definition, value assessment, resource planning, requirements gathering, design specifications, implementation, testing, and training.
Skilled in: written and verbal communication; analytical problem-solving; and interpersonal communication. The successful candidate will have a strong understanding of and be skilled in various technologies to include TCP/IP, routing, switching, dynamic routing protocols, VoIP, VLAN, IPSEC, H.323/264, firewalls, Metro Ethernet, Frame-Relay, DSL, DWDM, caching / content filtering, antivirus programs, DNS, DHCP, and others.
Ability to: demonstrate strong leadership, managerial, and organizational capability; work toward and meet project milestones and deadlines; work independently and with teams; and to work from the input of other groups to create the functional and architectural requirements of policy, procedures, and standards.
Minimum Education and Experience Requirements:
Completion of a bachelor's degree in computer science, computer information systems, networking, or other technical area and five years of related experience; or an equivalent combination of education and experience.
Preference will be given to candidates with 4-6 years of relevant experience in management of teams responsible for data networks, voice networks and network services in a enterprise environment ( >5K users); at least 2 years of experience in developing complex projects across all phases of the project life cycle; and at least 1 year of experience in IT research methods and practices.
Please attach résumé, cover letter, and writing sample.
Supplemental and Contact Information:
The Technology Services Division of the NC Administrative Office of the Courts is an award winning team! Check out our recent accolades:
Center for Digital Government - Digital Government Achievement Awards
2012 State Level - Government to Government
2008 State Level - Government to Citizen
2003 State Level - Best of the Web (BOW)
National Association of State Chief Information Officers
2012 State Level - Government to Business
2007 State Level - Government to Government
Meet the TSD Team of the NC Administrative Office of the Courts.
Our facility is close to I-40 and convenient to all the Research Triangle area has to offer.
17.5 Acre Campus
180,000 SF Building
Ample Free Parking
Full Service Cafeteria
Health & Wellness Benefits
Modern Fitness Center
Yoga & Pilates Classes
Annual Flu Shot Clinic for Employees and Families
Agency Softball Team
Lunch & Learn Programs
Generous Insurance Options
Flexible Benefits Package
Vacation & Sick Leave
Come join a great team! Learn more about the NC Administrative Office of the Courts and apply for open positions here: http://www.nccourts.org/Careers/Default.asp
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Human Resources Division
NC Administrative Office of the Courts
North Carolina Office of State Human Resources - 17 months ago