Title: University Web Administrator
Classification: Administrative Associate
Work Schedule: Salary – full time – 40 hours
Work Site: Virtual or at any Antioch Campus
Supervisor: University Executive Director of Marketing
The primary responsibility of this position is to maintain a secure, reliable, vibrant and interactive online presence for Antioch University across its five campuses and central administrative office through front-end management of six robust websites running on the WordPress platform. This position is responsible for maintaining the websites’ effectiveness as tools for student recruitment and marketing, public relations and external communications, and for continually improving the user experience.
Provide proactive and reactive website maintenance on the WordPress platform, website support for communications and marketing activities (including online campaigns), training and coordination of updates with non-IT campus personnel, ongoing. maintenance to ensure that all sites are stable and operating effectively and all content including plug-ins are up to date, and larger issues related to site stability or optimization are being addressed.
Process web tickets that request edits, updates and corrections; crosslinking web content, and maintaining internal and external links.
Provide technical support to enhance news and events items with photos and/or video; managing content and applications across website and campus portal; monitoring and enhancing user experience and navigational pathways; and publishing emergency announcements.
Support Marketing and Communications, including creating and tracking URLs, custom landing pages and QR codes; managing SEO, SEA and CRM as needed and directed.
Provide reports and analysis and suggest reporting and tracking strategies to improve marketing efficacy and ROI; collecting and reporting data related to traffic, website trends, web server analytics, Google analytics, Hobson’s Connect, 800 number statistics, and social networking media usage.
Remain current on emerging trends and suggesting strategies for the adoption new technologies and techniques aimed at increasing online experience for multiple constituencies.
Training and coordination, including development and management of a system of editing permissions; development of various training tools, materials and processes; and developing and managing a comprehensive system for managing and prioritizing both proactive online/digital enhancements and reactive web update requests.
Perform other duties as assigned by the Supervisor.
Knowledge, Skills and Capabilities:
Knowledge of current and emerging website development best practices and trends
Ability to work collaboratively, plan and manage multiple tasks, assignments, projects, and deadlines; ability to also work independently with excellent time management skills
Advanced WordPress experience; hands-on familiarity of Responsive Design and mobile web solutions; general database experience; experience with PHP, HTML and CSS
Demonstrated attention to detail; excellent verbal and written skills
Online service management and administration including client support, project management, database management, analytics reporting, and SEO and SEA
Education and Qualifications:
Bachelor’s degree in Computer Science, Web Design or equivalent education and training; prior experience in higher education strongly preferred with three to five years of experience in website design and development including significant work within the WordPress platform.
Hours of Employment:
This is a full-time position. A work schedule will be established in consultation with the supervisor.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualified applicants should send a letter of interest, resume, and the names and contact information of three references to:
Office of Human Resources
888 Dayton Street, Suite 102
Yellow Springs OH 45387
Attn: Karen Snyder, SPHR
Antioch University reserves the right to change the duties of the job description at any time.