User Experience (UX) Development Manager
Symform, Inc. - Seattle, WA

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Are you a technologist with strong UX/UI experience and an entrepreneurial bent who loves disrupting markets by building amazing products. Are you also a strong UI focused .NET Engineer with C#, JavaScript and Ruby experience matched with a passion for technology? If so, then join the revolution on the front lines by becoming a Symformer!

Symform is quickly growing its global end-user base, and we need someone focused on providing best-in-class user experience. This is an engineering role, and the right person will bring a strong combination of customer experience and development. You can move seamlessly from creating wire frames and process flow documentation to writing or reviewing HTML, JavaScript, Ruby, etc. You are able to work successfully across Dev/Ops, product management, support and product marketing to deliver a rich customer experience. You will be part of a fast-paced environment which requires a self-starter with creative solutions to complex problems. In this role, you will serve as both the technical and management lead, hiring, managing and mentoring a growing customer experience team and serving on the product leadership team.

Key Responsibilities:
Develop browser and agent-based user interfaces that are clean, easy to use and intuitive, and which incorporate the latest technologies, customer feedback, and UX best practices

Be closely involved with the product and development cycle, working with product leadership in resource allocation, costing and release schedules to deliver quality product on time

Drive a high level of code quality through coding, reviews, testing and production

Communicate effectively across the organization, from developer to executive

Lead a team of UX developers and designers, using coaching and mentoring skills to help broaden their skill set

Work with product marketing to conduct customer research to document customer needs and identify opportunities for improvement while driving increased conversion rates and product usage

Be a growth hacker, constantly driving for improved experiences and keeping us at the forefront of next generation Web-based applications

8+ years building high-traffic Web (SaaS) Applications, with expertise in designing clean, intuitive interfaces and knowledge of current best practices

3+ years leading a team of developers

2+ years in a start-up environment, ideally for a cloud-based solution Excellent coding and debugging skills with an attention to detail and agile development practices

Expert understanding of HTML, AJAX, JavaScript, jQuery, HTML5, CSS3, W3C standards, cross browser issues and other similar technologies

Expert knowledge C# / ASP.NET / MVC / Razor, or other managed language.

Expert knowledge of REST and service-oriented patterns, memcached, and MySQL

Ability to think in both abstract and literal contexts and succeed in a fast-paced environment

Experience formulating and/or analyzing user research and analytics into data used for design decisions

Knowledge of latest design and development trends for different devices

Bachelor Degree in Computer Science or Electrical Engineering or equivalent experience. Masters or PhD a plus

Exceptional interpersonal, presentation and communication skills. Global experience is a plus Send your resume to