As part of the S&P Capital IQ Innovation Lab, the User Experience Lead guides a growing team of user experience professionals in a UX community of practice, helping the Innovation team create transformational experiences for the business. The UX Lead supports the planning, developing and organizing, and testing of the overall experience of the web applications developed, and is a key interface between product development, interactive design and IT in delivering approaches that go beyond usable, to delight their target audience. The UX Lead manages on-going relationships with UX vendors supporting the team so that all deliverables provide the level of guidance and specification needed for delivery.
The ideal candidate can flexibly balance the information architecture requirements with testing and feedback needs in order to draft, create and then optimize and refine conceptual approaches. This position ensures user experience touch points inform the entire development lifecycle.
Provide usability direction for initiatives and may lead the entire project lifecycle – leading high complexity projects and teams
Gather/analyze business and user requirements and translates and maps into UX artifacts such as personas, site maps, wireframes, conceptual mockups, user flows
Work with business users to determine scope and requirements for new projects or working with business users on issues/opportunities on existing applications/process.
Identify and recommend alternative methods and technologies to meet business needs.
Lead User Experience (UI) engagements and analyze findings, presenting detailed evaluations and metrics to project managers, teams and senior management.
Negotiate adoption of critical usability recommendations.
Plan, design and conduct usability evaluations of large-scale applications across multiple platforms, for business and IT teams.
Responsible for recognizing and communicating the effects and impact a system change will have on other areas of the business, as well as customers and users of systems.
Document usability principles, best practices, and usability-test results; review user interface design standards documentation and provide usability feedback.
Assist in contextual inquiry, and developing market test plans, and incorporating findings in iterative cycles to enhance
Sets direction, develops and monitors individual objectives, and leads the team or outside vendor relationship. Develops and maintains quality staff by hiring skilled personnel; developing succession plans; providing training opportunities, evaluating and managing performance, delegating responsibility; training and mentoring junior staff, and administering corporate policies.
Must Have Technical Experience with Design:
5+ years of experience as a user experience engineer, specialist, information architect, or similar role
Bachelor's degree in design, human-computer interaction (HCI), or 5+ years equivalent professional experience
Demonstrated experience creating user-centered interace solutions and the artifacts that drive them, including the following:
User requirements, personas, task flows
Sitemaps, wireframes, conceptual designs or mockups and other UX documentation
Prototypes, testing plans and presentations communicating findings/strategy
Contextual inquiry studies, usability studies and test plans
Ability to manage detailed graphic design through UI specifications, style guides or other artifacts
Experience leading early stage application conceptualization
Solid track-record of setting best practices for web-based information architecture and design, as well as demonstrated leadership in usability principles and techniques
Strong organizational planning and development, business judgment, design leadership, and communication/inter-personal skills
Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, and Dreamweaver, Balsamiq, Axure, Morae software, and other related toolsets
Ability to prototype in HTML/CSS, JavaSccript a plus
Experience working in a collaborative team, in Agile environment, and working directly with developers for implementation of designs
Demonstrated ability to articulate usability strategy
Demonstrates expert knowledge of usability best practices
Demonstrates expert conceptual knowledge of systems alignments, processes, data structures - bridging this information with business workflows and requirements
Demonstrates expert financial services knowledge of business drivers, processes and information needs
Excellent communication and collaborative skills, with business and technical staff
Experience in translating and executing on a technology direction
Superior knowledge of usability across business practices
Superior skills in delegating tasks, building trust and support with ability to develop staff and coach others
Comprehensive understanding of business processes and practices with superior knowledge of business systems
Demonstrated ability to understand team skills/contribution and adopt appropriate leadership style
Demonstrates comprehensive knowledge of software engineering, quality assurance and implementation practices
Ability to perform financial analysis to identify and quantify levels of risk and propose mitigating actions
Demonstrates a creative, critical thinking approach to problem solving
Experienced in financial forecasting and risk management
Current knowledge of usability methodologies and best practices
Experience managing relationships with external vendors and/or consultancies for outsourced work
Experience establishing and enforcing process and procedures for running projects, tracking progress, and dealing with change and sign-offs
Experience mentoring and coaching on latest methodologies and understanding of the business
About the Company
S&P Capital IQ,
a subsidiary of The McGraw-Hill Companies, provides high-impact information solutions to more than 4,200 leading financial institutions, advisory firms and corporations. Its solutions are based on the Capital IQ web platform, a unique combination of global private and public capital market data and software applications that enable end users to draw deep market insights, generate better ideas, optimize relationships and simplify workflow. Clients can deploy the Capital IQ Platform either as a standalone solution or seamlessly integrate its components into existing business applications and portals via systems integration and custom data feeds. For more information, please visit Capital IQ's web site at
The McGraw-Hill Companies
(NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world.
The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual.
S&P Capital IQ
McGraw Hill Financial - 2 years ago
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