Job Category: Software Engineering: User Experience
Location: Bellevue, WA, US
Job ID: 785906-74575
Division: Online Services Division
Have you ever considered how design can be a driving force in radically transforming the online search experience? Are you looking for a challenge that encompasses a broad set of research issues and the opportunity to work in a highly collaborative, passionate and purist UX team? The Bing UX group is seeking an exceptional Researcher who will work on search experiences that impact the user experience for on the top Internet search engines used by millions of people around the world.
This person will be responsible for conducting studies to understand the search behavior of our target audience and translating insights into actionable recommendations. This will include conducting lab studies, defining and validating metrics to measure the impact of various designs, and working closely with a team of designers and PMs to identify research issues, plan and implement research. Close collaboration with other disciplines is an important part of the job. This is a fast paced work environment, with lots of opportunity for diverse research experience.
The Role & Requirements:
Ability to identify issues, design research plans, and conduct appropriate research on a wide variety of information design issues
Drive your work and your team’s work through the software development process, working as part of a multi-disciplinary product development team of Design, Editorial, Program Management, Development and Test
Help educate the broader team about the role of user research, and the UR findings relevant to their work
You must be highly detail-oriented with a passion for users, self-motivated, highly organized, able to work in a team environment that is fast-paced with multiple projects
You must have strong work practices and production discipline. And a proven record of delivering innovative solutions on time for demanding and complex research problems
Ability to work and coordinate closely with the product marketing team on deeper user research efforts
Education & Experience:
5+ years of prior experience working as a software user researcher. Focus on web-based products & applications preferred. The successful candidate will have a proven track record of strong user researcher field and study work.
Experience generating research plans, defining and tracking user experience goals, coordinating work on multiple products and possibly managing the work of external consultants/vendors.
Thorough knowledge of the field of human-computer interaction, experimental design, observational and field methods and data analysis are required.
Experience with a broad range of research methodologies. Experience with eye tracking studies preferred, but not required.
Strong background in statistics and data analysis is required.
Strong written and oral communication skills are required.
A BA in Human Computer Interaction, Human Factors, Psychology, or related field is required. MA/MS or Ph.D. is highly desired but not required.
Microsoft - 22 months ago
Microsoft Corporation develops, manufactures, licenses and supports a range of software products for computing devices. The Company's...