User Researcher
HTC - Seattle, WA

This job posting is no longer available on HTC. Find similar jobs: User Researcher jobs - HTC jobs

Position: User Researcher, HTC Innovation
Location: Seattle, WA

About the User Experience Design Team

Over the past 6 years, HTC's Global UX Design team has created the vision for HTC Sense, HTC's branded, cross-platform user experience. During that time, HTC has transformed from a device manufacturer into a global consumer brand. The UX design team provides design strategy for all of HTC, and collaborates directly with product teams in Taipei to bring new designs to market. We are a smallteam with the feel of a startup and the backing of a company with over $15 billion in annual sales.

Our process relies on the collaboration of exceptionally talented individuals within an integrated cross-disciplinary teams to create products that offer functional benefits and emotional resonance to our target audiences.

Opportunity:
The Innovation Team is looking for user researchers with two years’ experience (or equivalent training in a post-graduate program) to join our growing user research team. We are seeking professionals who are driven to be fully integrated members of the team, show a talent of developing knowledge about our customers, and can design research solutions with full commitment to HTC's success in the mobile device market.

What you get to do every day:
  • Design and conduct primary research to generate new design concepts.
  • Design and conduct user research to collect relevant user data to validate and refine interaction designs and deliver successful user experience on HTC products.
  • Conduct secondary research to collect relevant data to provide a comprehensive perspective on design topics.
  • Coordinate with internal stakeholders to define objectives of research projects and develop research solutions to meet those objectives.
  • Collaborate with UX designers, planning and development teams in HTC, and external research vendors to manage projects and assure on-time delivery of research findings.
  • Use research findings to refine HTC Sense UX guidelines and communicate UX guidelines and usability feedback to HTC customers and partners.
  • Contribute to the evolving culture and processes at HTC's UX Design Studio and throughout HTC's Innovation Team organizations.

What you bring to the role:
  • BS/BA in HCI, Human Factors, Cognitive Psychology, Applied Anthropology or closely related fields with relevant work experience in UI design or usability; Master degrees are strongly preferred, with course work in research methodologies.
  • Demonstrated experience in designing both hardware and software user interfaces, especially in human-device interaction.
  • A strong interest in working on multiple research projects at different phases, with a focus on prototype testing and early-phase exploration.
  • Team-player aptitude to work with a multi-disciplinary team of UX designers, planners, engineers and external research vendors.
  • Examples of projects that demonstrate research and analytic skills.
  • Great project management and communication skills.

We should get to know each other if you:
  • Are thrilled by the chance to observe, learn and understand the behaviors, needs and desires of people using mobile devices.
  • Are committed to create impacts with your work.
  • Love to work with professionals from different disciplines to create great products.
  • Enjoy finding interesting questions to answer, and finding interesting ways to answer questions.
  • Love to work with cross-country, cross-cultural teams.

Equal Opportunity Employer

HTC - 22 months ago - save job - copy to clipboard
About this company
31 reviews