User Researcher
KIXEYE - San Francisco, CA

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Are you passionate about creating great user experiences in games? KIXEYE is looking for an experienced game user researcher. You will join the Consumer Insights team to design and execute research studies that will help our teams better understand their users and put their needs at the center of our design processes.

What you get to do every day:
Design and conduct user research studies to drive customer-centric experiences in existing and upcoming games

Collaborate with game designers, product managers, UI & UX teams to define research methodologies that will provide insights and actionable results

Strategically use your toolkit of quantitative and qualitative research methods to develop a deep understanding of user behavior

Critically assess game designs and analyze research data to develop insights and recommendations to drive game roadmaps

Develop and present data driven stories about our players to key stakeholders

Coordinate with Product Marketing and Customer Advocacy teams develop a holistic view of our players

What you bring to the role:
A minimum of 3 years as a Games User Researcher on console, social and/or mobile games

Solid toolkit of research tools and techniques including focus groups, usability testing, persona development, heuristic evaluations, survey development, play-testing, competitive analysis, etc.

A thorough understanding of the strengths and weaknesses of different methods

Excellent moderating and people skills

Ability to independently run usability test start to finish

Able to manage time effectively

Strong presentation writing and delivery skills

Able to manage multiple projects at once and deliver quality research studies at high speed

Adaptable, action-oriented and a keen attention to detail

Degree in business, psychology, cognitive science, human computer interaction, computer science or related field

Bonus:
Advanced degree

Knowledge of Morae software

Experience with mobile user testing

KIXEYE - 22 months ago - save job
About this company
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Founded in 2007, KIXEYE is an online gaming company that plays to win. Responsible for popular titles like Backyard Monsters, Battle Pirates...