Under the general direction of the Treasury Manager, oversees and administers the City’s contract with the private utilities management company hired to provide water, sewer and sanitation billing and collection services for the City. The incumbent is responsible for ensuring that all the terms and conditions of the contract are being adhered to by the contractor, and that all services including meter reading, billing, collection, customer service, service termination and service reinstatement are being provided in a timely, professional manner. |
The incumbent works with different levels of City management, and supervises professional and clerical staff involved with administering the contract. Work is reviewed through periodic conferences and progress reports for adherence to established City policies and procedures.
1. Reviews the contract between the City and contractor, and extracts and summarizes the key terms and requirements; prepares a timeline of critical deadlines and progress milestones to help monitor contract compliance. Maintains all contract documents and related correspondence.
2. Ensures that any such obligations required under the contract (letters of credit, security deposits, bonding or insurance, payments) are met prior to commencement of the contract, and that any such required instruments are renewed prior to their stated expiration dates, where necessary, throughout the course of the contract.
3. Reviews payments to the vendor for appropriateness and correctness, and ensures that any deductions or offsets have been accounted for and any fines for non-compliance assessed.
4. Addresses and coordinates resolution of contract questions or disputes with the contractor and/or management, and resolves day-to-day problems which may arise.
5. Confers and coordinates with departmental representatives, as necessary, on matters of interpretation of financial and system-related policies and procedures.
6. Addresses more complex utility customer problems directly (or in conjunction with the contractor or City management) when customer problems cannot be resolved by the contractor, or at the customer’s request. Analyzes customer account information and presents the results to the customer in a helpful, tactful manner.
7. Recommends contractual amendments or changes to the municipal code requirements regarding utility service where necessary.
8. Supervises the activities of assigned professional and clerical subordinates, makes recommendations on hiring, discipline, and promotion of subordinates, and is responsible for evaluating subordinates’ performance.
9. Performs related work as required
Bachelor’s Degree from an accredited college or university in accounting, business or public administration, or other closely related field with coursework in auditing, government accounting, or not-for-profit accounting; supplemented by three (3) years of responsible experience working for either a utility, local government, or large billing and collection concern, or in contract administration performing auditing-related work, or an equivalent combination of training and experience. One year experience in an administrative capacity; C.P.A. or C.I.A. preferred.
Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, which may include a drug screening, prior to appointment.
An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statues.
**Note to Applicants: Applicants who are considered for employment will be required to pay $55.00 for the background investigation.
The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Also, as of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.
REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216.
The City of Hollywood is an Equal Opportunity / Equal Access Employer. _