The Utility Kitchen Worker is responsible for all operations in their specific area. Duties include maintaining fixtures and vents within the food service areas, moving and maintaining heavy kitchen equipment for deep cleaning, assisting the Executive Steward with any immediate heavy lifting or repairs within the stewarding or culinary department. Assisting stewards with: preparing tableware for washing, collecting all soiled pots, washing and re-stacking clean pots on shelves, removing garbage and refuse for recycling, and mopping and sweeping floors. The Utility Kitchen Worker is also responsible for properly maintaining and distributing company assets, setting up dishwashing machine, stacking and storing clean dishes in proper kitchen areas and adhering to all safety policies and procedures. Monitor and ensure quality and efficiency of service at assigned area(s) of the property. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and Objectives.
Must be 18 years of age or older upon employment.
High school diploma or equivalent is required.
Some knowledge of kitchen hoods and electrical a plus.
Previous customer service preferred.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Understand and comply with policies and procedures, daily memos, chemical labels and other instructions
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk and move through all areas of the casino for an extended period of time.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees and members of the business community in all situations.
Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke and/or loud noises.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds. Work environment involves some exposure to physical risk, which requires following basic safety precautions.