It is the primary responsibility of the Valet Parking Attendant to greet guests using valet parking, welcome visitors to the property, assist guests with directions or luggage and wish guests a good day. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Specific Job Functions:
Guide guests/visitors into valet parking by greeting them at the entry point for valet parking.
Park or retrieve guests/visitors vehicles in a timely manner ensuring the utmost in vehicle safety.
Serve as ambassadors of the property by being the first point of guest contact.
Open doors of arriving guests/visitors and greet them with the proper salutation.
Write a legible claim check for the guest, noting any prior damage to the vehicle on the ticket.
Give accurate directions to guests/visitors when necessary.
Stand at the Valet Podium taking tickets from guests/visitors who are retrieving their vehicle.
Verify with guests if they are checking-in while inquiring if bell assistance is needed.
Maintain a positive attitude in extreme weather conditions of cold or very hot temperatures.
At least 6 month of guest service experience.
Possession of a current Nevada Drivers License with clean driving record
Working knowledge of automatic and manual transmission vehicles.
Excellent customer service skills.
Must have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Must be able to communicate in English, in both written and oral forms.
At least 3 years of Valet experience in a similar resort environment
Three or more years of guest service experience.
MGM Resorts International - 2 years ago
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