VIP Ambassador (Asian Market)
Resorts World Casino New York - Jamaica, NY

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Resorts World New York

VIP Ambassador(Asian Market)

Job Description
Responsible for generating a positive and friendly atmosphere for all customers. Identify and great guests and provide complementary and other service where required. Obtain new player cards. Ensures customer needs are met in a timely fashion. Promotes excellent customer service, positive public and employee relations. Presents oneself in a neat and clean appearance at all times Performs other duties as assigned.

Essential Duties
Ensures positive customer relations through effective communications. Regularly reviews gaming area to assist customers. Greets players in a friendly manner and provides assistance where necessary. Evaluates play and point system to award complimentaries. Maintains follow up contact with customers. Attends periodic meetings and training sessions. Monitors VIP areas as assigned.

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