VIP Program Manager
City of Eugene, OR - Eugene, OR

This job posting is no longer available on City of Eugene, OR. Find similar jobs:Vip Program Manager jobs - City of Eugene jobs

The Volunteers in Policing Program Manager plans, develops, and manages volunteer program operations for the Eugene Police Department. Reviews and evaluates program operations and functions as in-house consultant for all volunteer management issues. Recruits, selects, and trains volunteers assigned to a variety of areas in the department. Works with department managers and supervisors to maintain effective volunteer engagement and to develop new volunteer programs and services.

The Volunteers in Policing Program partners citizens and police in support of EPD’s crime prevention and community policing efforts. Volunteers serve in nearly every unit in the department, in assignments such as the Seniors on Patrol, Cold Case Squad, Subpoena Service Team, Image Retrieval Team, and Squad Car Maintenance Team. In 2012, 92 EPD volunteers contributed nearly 20,000 hours of service.
Schedule : Typical schedule will be 20hrs/week. Wednesdays 1-5, Thursdays 8-5, and Fridays 8-5; during the initial training period days and hours may vary outside of this schedule. Occasional weekend and evening hours may be required.

Application Deadline : Friday, August 2nd, 2013, 5:00 p.m. PST
Annual Salary : $48,796.80 - $60,798.40 Annually (Pro-rated to a part-time schedule)
Accepting On-Line Applications Only

Must pass a Police background investigation

Examples of Duties Performed - Duties may include but are not limited to the following:

Plans, develops, supervises and evaluates VIP program activities, services, and special events.

Leads outreach efforts to inform the community of volunteer services and activities.

Recruits volunteers through presentations, staffing booths at events, maintaining a web page, writing newsletter articles and engaging the media such as participating in interviews.

Interviews, completes background investigations, selects and orients volunteers.

Trains, evaluates, recognizes and terminates volunteers.

Coordinates, assigns, supervises and reviews the work of regular and temporary employees, volunteers, interns, and work study students.

Maintains a variety of accurate records and develops reports for expenditures, program evaluations, volunteer hours, and activity indicators; prepares specialized reports on various program area activities and issues.

Advises staff of existing programs and confers with them to determine the need for new volunteer programs and services; develops, champions and drives program initiatives; researches and develops resources to facilitate the delivery of services and programs.

Answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints.

Coordinates the activities in the assigned program area; conducts needs assessments; implements short and long range goals and objectives.

Responsible for daily operation of the VIP program; provide comprehensive programming of the VIP program.

Evaluates operations and programs; recommends and implements improvements and modifications to policies and procedures. Monitors program compliance with laws, rules and regulations related to the program area.

Purchases and maintains necessary equipment and supplies.

Researches trends and developments in assigned program area.

View the detailed classification for this position by clicking this link.


Knowledge of:

Principles and techniques of program planning, implementation, and administration, and evaluation including budgetary practices and control.

Concepts, objectives, and legal requirements of a volunteer program including pertinent Federal, State and local laws, codes, and regulations.

Policies related to personnel management, FLSA, risk management, insurance, general liability and training.

Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.

Methods, principles and practices of volunteer recruitment, screening, selection, supervision, motivation, recognition, training and evaluation.

Research methods, techniques and procedures.

Principles and practices of budget preparation and administration.

Principles of supervision, training and performance evaluation.

Strategic planning methods with an emphasis on services related to volunteer programs and fundraising.

Public purchasing and contracting laws and regulations.

Computer software including word processing, database management, desktop publishing, and spreadsheet applications.

Skill/Ability to:
Plan, implement, direct, and evaluate a program by defining program goals; evaluating and monitoring program activities and implementing improvements.

Exercise initiative and good judgment in the identification, development, and improvement of volunteer-driven programs to enhance police operations.

Generate and sustain the interest of the community in volunteerism.

Analyze issues and problems, identify solutions, project consequences of proposed actions, make recommendations and implement them in support of goals and objectives.

Demonstrate leadership behavior to employees, volunteers, other agencies and the general public.

Communicate effectively with a variety of people, both orally and in writing.

Gain cooperation through discussion and persuasion.

Analyze and interpret research findings; develop and evaluate improvements in operations, procedures, policies, or methods.

Prepare a work plan and coordinate the work of a project team.

Interview, select and place volunteer staff according to program needs, availability and interest.

Recruit, train, motivate, supervise and evaluate volunteers and/or employees.

Make appropriate volunteer selection/dismissal decisions based upon department policies and procedures.
Interpret, explain and apply City policies, procedures, rules and regulations.

Develop and implement various data collection and reporting systems.

Establish and maintain positive and effective working relationships with volunteers, coworkers, supervisory personnel, the public and outside agencies.

Learn applicable laws, regulations, liabilities and related issues concerning volunteers.

Develop and deliver training.

Effectively market programs and services.

Evaluate and monitor VIP Program risks and liability.

Exercise diplomacy in confronting and resolving conflicts and sensitive issues.

Organize, prioritize, and carry out responsibilities in a thorough and timely manner during stressful or emergency situations.

Use discretion and maintain the confidentiality of sensitive information.

Become LEDS certified.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying.

Three years of progressively responsible administrative paraprofessional experience in volunteer or related program area, including one year of program management or leadwork/supervisory responsibilities. Experience in law enforcement environment is desirable.

Associate’s degree in human resources, criminal justice administration, office management, business, or a closely related field. Bachelor’s degree in business, public administration, criminal justice administration, social sciences, or related field desirable.

A valid Oregon driver’s license, or ability to obtain by date of hire; must pass driving records check and, if hired, maintain a driving record that meets the City’s standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

Supplemental Information:

Working Conditions:
Positions involve light physical work, including walking, standing, stooping, occasional carrying and lifting lightweight materials typically under 20 pounds. Regular focus on a computer screen; requires visual acuity and depth perception to recognize words and numbers; hand/eye coordination to use a computer keyboard and common office equipment. Daily sitting for prolonged periods. Requires speaking and hearing ability sufficient to hear over the phone, carry on conversations, and participate in meetings.

Selection Process:

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.


The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.
The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community. As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.