VOIP Engineer
Loffler Companies, Inc. - Bloomington, MN

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Title: VOIP Engineer

Department: LITS

Reports to: Service Manager

Updated: October 2012

Position Summary:

VOIP Engineer for Installation and Services

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in “other related duties as assigned”:
  • Installation of Telecommunication Equipment and Related Systems.
  • Provide Service to Various Clients on all Telecommunications device and related Systems.
  • Perform Site Surveys to determine Telecommunication System Configurations and Installation Needs
  • Provide general assistance to teammates & sales personnel
  • Other duties as assigned.

Supervisory Responsibilities:

None

Essential Education, Skills and Experience:
  • Certifications on NEC or ShoreTel Telecommunication Equipment a plus but not required.
  • 5 or more years related industry experience, and/or training, or equivalent combination of training and experience
  • Strong attention to detail and follow through skills.
  • Ability to work under pressure, multitask and meet deadlines.
  • Excellent customer service skills.
  • Aptitude for coming up with creative and alternate solutions.
  • Strong negotiation skills.
  • Strong communication skills
  • Willingness to assist teammates and effectively train and motivate them.
  • Strong team player
  • Basic computer skills.
  • Knowledge of Voice over IP
Work Environment/Physical Demands:
  • High energy position dealing with clients on a daily basis.

Loffler Companies, Inc. - 20 months ago - save job - block
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