VP, Operations
Allscripts 166 reviews - Mountain Lakes, NJ

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Provide indirect leadership as vendor operations management, direction and process owner to an organization consisting of local and remote resources in India
• Governance over Operations, Command Center, and delivery functions
• Insure successful sourcing of data center hosting, select a vendor/partner, negotiate terms and manage the on-going relationship and operations along with the SVP
• Employ Technology in an efficient and creative manner, consistently creating continuous improvement in both the effectiveness of the services being delivered and the cost of delivering those services
• Develop, drive and report on the key performance metrics of the operations
• Develop and monitor compliance of SLA, KPIs SOWs
• Have responsibility for innovation and leadership in developing and implementing initiatives that support the company goals and objectives
• Establish overall strategy and direction for systems planning, design and development, operations, networks, architecture, applications, data and physical security, systems support and analysis, and vendor management regarding corporate IT infrastructure and the delivery of Allscripts Remote Hosting services
• Ensure that the company’s technology infrastructure and operating procedures meet or exceed current standards
• Identify emerging technologies to prepare the practice to support future business needs
• Manage and direct technology and services vendor selection and management
Job Requirements:
• VP of Hosting services, background, with a significant amount of operational experience in managing services
• Experience in bidding services to vendors, analyzing, reviewing and selecting a vendor for data center or other vendor “outsourced” services
• An individual that is highly geared towards a service-oriented approach to technology, whether for an internal IT organization of a large enterprise, or providing shared services to multiple third party customers
• The ideal candidate will have had responsibility for the definition, development and success of an Hosting capability, or portfolio of Hosting solutions, inside one of the Tier 1 or Tier 2 outsourcing players
• A strong understanding of the large scale support of IT infrastructures in a multiple data center system
• Technology experience in systems, networks and application support or development
• This role has many important leadership requirements and requires an outstanding track record of communicating successfully with varied audiences, from internal technical and sales teams, to C-level customers, and/or to internal senior executives
• A four year degree with graduate work or applicable experience
• Large scale supplier governance experience, managing SLA, KPIs SOWs

About this company
166 reviews
Jokes about doctors' handwriting may go the way of house calls, thanks to Allscripts Healthcare Solutions. The company provides software, as...