VP, Team Lead
Gartner, Inc. - Chicago, IL

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The VP, Team Lead will lead a team of Executive Advisors, Executive Partners and Vice President-Executive Partners within a specific geographical area. Key responsibilities include:
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Responsible for people management and team quota achievement
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Serves as a trusted advisor to clients of the IT Executives CIO and CIO Signature programs (i.e. high-level IT Executives and CIOs), is responsible for an individual quota for their own assigned members
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Applies subject matter expertise to deliver Executive Programs’ products, services, and solutions in order to address key member/organizational issues
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Reviews and understands member needs to define and implement a customized value plan in accordance with the overall Executive Programs strategy and product deliverables
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Implements member delivery strategy by first assessing member needs, then defining and implementing a customized value plan
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Accountable (with Executive Client Managers, Account Executives and Client Partners) for member satisfaction and renewal of Executive Programs business
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Manages IT Executives CIO “community interaction and networking” as part of member value plan
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Contextualizes Executive Programs and other content (Gartner, external sources) for delivery (via email, alerts, web, etc.) to members
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Capacity to support sales team in closing business with existing and prospective members across their continent. Ensures proper application of overall EXP strategy including providing regular communication/ support/ education and participation with sales team to drive sales efforts in the continent
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Facilitate and participate in (via presentations and/or interviews) local events and roundtables
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Accountable for retention and growth of their assigned team
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Partner with Vice President, Service Delivery to drive growth and retention goals for their region
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Responsible for leading, motivating, and managing their assigned team
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Assist with recruiting, associate development, training, and tracking of appropriate team metrics
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Provide input and support to Vice President, Service Delivery on region strategy and goal attainment
Job Requirements
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University graduate (Masters preferred) with a minimum of 15 years experience working in a senior management role
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Critical thinking and problem solving to assess member situations and provide actionable outcome-based business/technical advice for their own memberships as well as for their team’s assigned accounts
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High tolerance/evolved ability to lead and manage ambiguous situations
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Excellent relationship management skills including significant experience working with C-level executives
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Superior verbal, written, facilitation, and presentation skills
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Demonstrated collaboration and team leadership skills

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