Drive TNS brand, revenue and profit growth in the US portion of the global partnership account through effective relationship management.
Purpose of the role:
Drive TNS brand, revenue and profit growth in the US portion of the global partnership account through effective relationship management and value creation against the global account strategy.
Design, agree & deliver a 3 year US account strategy aligned to the Client's overall strategy and key business drivers and Kantar Global Account Strategy. (including Panel 2.0, Brand Measurement Program, Stakeholder / CRM program)
Ensure that we discover, develop and deliver actionable insights for the Client's critical business issues - coaching others to provide global insight , with full recommendations and advice; developing a customized TNS value proposition to the Client
Establish "trusted advisor" status across a broad network of key influencers and decision-makers at the Client, including US senior executives and end users of analysis
Champion the Client internally for win:win solutions, ensuring high visibility of activity
Carry out regular account reviews with the primary Client stakeholders, manage other Client stakeholders, monitor Client satisfaction and other key metrics
Identify and create opportunities that provide high value to Clients (insights) and TNS; open doors outside market research teams; broaden the range of services offered, including Areas of Expertise
Lead any business development activity that supports account goals through understanding of Client issues, research and innovation; identify and explore emerging markets and needs, drive proposals and pitches, acting as a strategist on the account, utilizing skills and resources as appropriate
Deliver and promote TNS network and capabilities
Develop the annual budget for the account in line with the 3 year strategic plan with break downs at country, region, product category, area of expertise / research type
Participate in monthly and quarterly global strategy sessions to ensure effective two-way communication and inputs into Kantar Global Account Plans
Manage the revenue and cost performance against financial targets
Ultimate decision-making authority on all US aspects of the Client's activity, including people resources, pricing, communication etc appropriately and sensitively
Ownership of US Account Marketing and PR plan to ensure strong communication within the Client
Scope of the role:
This role will deliver strategic client relationships, identifying opportunities to enhance the TNS service offering, managing business planning and account management activity, leading the US account team and providing thought leadership.
Knowledge and skills required:
Business and commercial skills - extensive knowledge of markets, sectors & corporate development
Modern research methodology and thinking - in-depth track record required in such methodology
Track record in strategic selling skills and revenue generation, with experience building collaborative relationships, not just managing the 'status quo'
10+ years experience of research, some of which should ideally have been gained within a large international organization. Experience in the professional services or consultancy sector would be an advantage but is not essential
Research experience from either customized or continuous research, either as an agency or Client company
Brand research experience required
Data analysis and interpretation
Knowledge of Panel research a plus
Best practice & innovation within research in financial services sector preferred
How to apply:
Click here to apply
TNS Global - 9 months ago