VP of Network and Application Operations
Fonality 7 reviews - Los Angeles, CA

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Come Work for a Leader in Communications Software!

Fonality is a Communications Software-as-a-Service (SaaS) company. We provide VoIP phone system services which outperform brand-name, enterprise-level solutions for a fraction of the price. We're looking for creative people with world-class skills who thrive in an energetic setting and are passionate about their lives and their work.

We are seeking a VP of Network and Application Operations in our Los Angeles office. The ideal candidate will manage, build, and lead a team of engineers to design, deploy and operate a highly-available production infrastructure with global reach at massive scale, in a fast-paced environment. The ideal candidate will have prior experience managing Network Operations of large, distributed, and enterprise-scale mission critical SaaS implementations in a rapid growth company.

Our highly-skilled team is small and tight-knit, providing the ideal environment for someone looking to make a visible and immediate impact, helping to take the Fonality production infrastructure to the next level in the process. This newly created position will report directly to the CEO and oversee the network operations & system admin teams, as well as architecture and deployment engineering.

Direct, implement, and manage all aspects of Network Operations at Fonality to provide a resilient, stable, supportable environment for deployment of voice, web and internet application services.

Responsible for Fonality's global voice and data communications networks, and architecture.

Develop and maintain broad ranged strategic plans, internal processes, and staff capabilities to support business needs and ensure customer commitments are met for service quality and cost efficiency.

Oversee the architecture, implementation, and key support of software and services appropriate to the long-term strategic goals of Fonality

Manage and provide technical and project leadership regarding networks, systems expansions, upgrades, and validation of computer hardware and software ensuring the most effective use of equipment and human resources.

Assess current network architecture and develop a strategy and roadmap to achieve future desired state

Provide ongoing assessment of operational state of network infrastructure and team

Ensure that Fonality's voice network maintains QOS rates within required metrics and periodically define such metrics in accordance to current best in market benchmarks.

Preferred Skills and Experience:
15+ years of data networks and systems experience with an emphasis on network or technology engineering and performance management in a large, complex processing environment with diverse technologies, application architectures, and customer demands.

10+ years of relevant hands-on technical management experience of software developers, systems administrators/architects, as well as a record of individual technical achievement.

Project management skills to drive large infrastructure initiatives; able to manage projects, implement global enterprise infrastructure solutions and operate worldwide.

Strategic working knowledge and experience in the design, deployment and support of global networks, capacity planning, storage, and disaster recovery.

Knowledge or prior management over Fonality's full technology stack (This includes Perl, Java, MySQL, Linux, Apache, HTML, CSS, JavaScript, VoIP using Sonus & Asterisk) or similar technologies.

Demonstrated experience in building and leading technical operations teams in a 24x7x365 global production environment.

Familiarity with security protocols and practices

At Fonality , we believe in promoting from within and investing in our employees. We offer a very competitive compensation package and a comprehensive health insurance package (medical, dental, and vision).

With some of the smartest people in the telephony business working for us, this is a great opportunity to jump onboard and work with people who are passionate about what they do. Check us out at www.fonality.com.

If you're the VP we're looking for APPLY NOW!

Local candidates preferred.

Notice to Recruiting Agencies: search firms, headhunters or consulting firms. All unsolicited resumes sent to a Fonality email address, to an employee of Fonality, or to our resume database will be considered property of Fonality, and we will not be obligated to pay any referral fee associated with such resume. Permission to send resumes may only be granted in writing by Fonality.

About this company
7 reviews