Leading healthcare organizations partner with National Research Corporation to empower quality improvement across the continuum of care. By applying innovative, customer-centric performance measurement, improvement services, and governance education, healthcare organizations are better positioned to control costs and improve quality.
SUMMARY OF WORK ENVIRONMENT, WORK PERFORMED AND DESIRED OUTCOMES OR RESULTS:
The primary purpose of the VPS Associate is to work with all aspects of the verbatim processing services data collection process across multiple business units and methodologies. Specific task will include verbatim keying, verification, coding and code verification.
We are looking for highly motivated individuals who appreciate variety in their day-to-day work and embrace an ever-changing environment. The VPS Associate will have the opportunity to work on a variety of our projects and may be asked to cross train in other areas of Survey Operations. This can involve data entry, verbatim processing, printing, inserting, opening mail and scanning surveys as well as participation in special projects.
High performance in this role will open up the possibility to explore other career opportunities at NRC. The ideal candidate will be highly motivated, client-centered with a strong detail orientation. With these qualities and excellent performance, this position can serve as a first step in the organization allowing the successful candidate to become familiar with our products and culture before moving into other areas of the company.
KEY DUTIES AND RESPONSIBILITIES:
- A clear demonstration of a desire to learn our business
- A track record of exhibiting leadership
- An ability to learn quickly
- A willingness to work hard at all tasks assigned
- An aptitude for using technology
- Adaptive to changeTeam-oriented
- Excellent verbal and written communication skills
- A professional image and attitude
Working towards a college degree or college degree strongly preferred.
We offer flexible scheduling. The department is open 7am – 11pm Monday through Friday. 8am – 4pm Saturday. Some weekends may be required.
Excellent communication and interpersonal skills with the ability to interface effectively with internal coworkers and clients. Must be able to multitask, take initiative and work collaboratively in a fast-paced team environment characterized by multiple deadlines and changing priorities. Strong organizational skills, ability to prioritize and attention to detail, accuracy and follow-through are essential. Self starter with a strong sense of ownership, dedication and the ability to work independently and establish priorities.
MS Office, including Word, Excel, and Outlook required.
Keying speed/accuracy – 65 WPM net.