Valet Attendant
Boomtown Casino Biloxi - Biloxi, MS

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Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Boomtown Casino - Biloxi is currently looking for a Valet Attendant to join the team.

Work Schedule: Will Vary

Average Hours per Week: 20-34

Pay Rate: $5.65 plus tips

Your daily responsibilities include:
Greets customers at Valet Porte-Cochere, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude
Locks vehicles and ensures that keys are properly placed on to the key board
Initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events
Accurately completes Valet tickets which includes inspection of vehicle for prior damage
Answers questions, offers assistance as required and generally functions as a host for Boomtown Biloxi's customers
Consistently maintains an Upbeat and Positive attitude with guests and co-workers
Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties
Monitors and protects Boomtown Biloxi and customer assets within his/her control, reporting theft and/or destruction promptly to the appropriate personnel
Adheres to regulatory, safety, departmental and company policies, including Department of Transportation
Supports safety and accident prevention programs
Presents oneself as a credit to Company and encourages others to do the same
Performs all other related and compatible duties as assigned

To be successful in this position it will require the following skill set:

High school diploma or equivalent preferred
Six months experience in customer service field required
Must be at least 18 years of age
Requires a clean driving record and a valid Driver's License
Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion
Must possess excellent interpersonal skills
Good oral and written communication skills, must be fluent and literate in English
Physically mobile with reasonable accommodations including ability to lift up to 80 lbs., and work outside with varying temperatures, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area
Must be able to listen and respond to visual and aural cues
Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights
Successful or better performance against Performance Appraisal Standards
Teamwork – ability to work collaboratively within the outlet for effective day to day operations
Compliance with all regulatory, governmental, and safety requirements

Something to leave you with:
If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"

Penn National Gaming, Inc. - 2 years ago - save job
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