The successful candidate will have a strong background in Process and Operations. They will develop and manage end to end project plan based on business / client's requirements; own organize and lead project team design business processes project metrics reporting work cross multifunctional groups (internal and external) manage cross functional activities and prepare documentation. Communicate project status to multiple levels of multiple organizations on a regular basis (internal teams and external vendor/customer contacts). Act as a liaison between vendor contacts and internal key stakeholders to understand vendor's requirements expectations and develop the plan to implement appropriate operational processes. Assess results relative to the original expectations and propose business processes and standards to effectively onboard and manage vendor's requirements. Organize vendor and Ingram data from several sources into an actionable format consistent with the overall project objectives. Analyze the data to understand risks and opportunities. Summarize the findings of the analysis to support the assumptions and/or conclusions developed. Organize and lead moderate to complex operations projects to a conclusion. Projects are in the area of Vendor Onboarding billing (invoicing and POD) processes sales operational processes system capabilities (including how various portals connect with one another) usage reporting reoccurring billing and certification processes if/when necessary. This position will responsible for the creation of end to end proposed solutions; research and analysis; establishing metrics; recommending solution design and feasibility; and effecting change to ensure ongoing process improvement and refinement of assigned programs/services.
Ability to gather data compile information and prepare reports.
Must possess the ability to adapt to evolving business practices.
Strong interpersonal skills including the ability to work well with others and foster a cooperative work environment.
Time management skills i.e. Microsoft Project Franklin Time Management etc. desired Skilled in handling projects and good follow up skills. Must be able to prioritize assignments and make sound business decisions. Program planning and implementation skills; including strong organization skills and conflict resolution. Strong ability to work independently and deliver thorough comprehensive and quality results.
Extensive knowledge of technology products and distribution channels Business Acumen: knowing and applying Industry knowledge as well as company knowledge; how to use in the marketplace Strong analytical and problem solving Extensive knowledge of general computer applications (Microsoft Word and Microsoft Excel) as well as specific Ingram Micro systems (i.e. IMPulse) Ability to persuade and influence others Strong writing skills Leadership and management skills Ability to manage multiple projects simultaneously
Bachelor's degree in Business or related field MBA preferred.
Three to four years' experience in project management.
Matrix supervisory experience preferred.
Experience in process design project management and re-engineering required.
Advanced knowledge of Excel Word PowerPoint and Visio required.
Licenses/certificates beneficial in any of the following: program management (e.g. PgMP credential) project management (e.g. PMI-PMP credential) process improvement (e.g. Kaizen P.D.C.A.) and/or Six Sigma (green or black belt certification) Must possess the ability to think strategically examine and re-engineer operations and procedures formulate policy and develop and implement new strategies and procedures.
Some travel domestic and international will be required.
Ingram Micro Inc. is the world’s largest technology distributor and a leading technology sales, marketing and logistics company. As a...