Veterans Services Associate (Educational Assistant)
Norwalk Community College - Norwalk, CT

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Bachelor's degree and one to three years of experience in student services, advisement or other higher education related field. Excellent communication skills; both written and oral presentation skills. Experience using the Banner student system preferred. Experience with Veteran Services strongly preferred. Special consideration given to military veterans.
An understanding of the mission of the community college is essential. In addition, the following core skills are required: demonstrated involvement in support of diversity, demonstrated ability to respond to and work with multiple constituencies, and demonstrated computer literacy.
Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.


Under the Health and Life Sciences Career Initiative (HL-SCI) Work Plan, Norwalk Community College is developing curriculum to initiate new programs and to revise existing programs in health care and life sciences. The Veterans Services Associate (VSA) will provide academic advising and retention strategies for veteran students in these academic areas. The VSA will serve as one of the college’s School Certifying Officials, processing enrollment certifications, notices of change of enrollment, and periodic verification of pursuit of training. The primary functions of the VSA will be to: 1) Guide veteran students to appropriate resources concerning college admission application processes, available educational benefits for veterans and dependents, and applying for educational benefits online, 2) Review and evaluate academic and military transcripts, verify credit transfer, and provide curriculum checks to ensure degree track, and graduation requirements are aligned, 3) Coordinate with appropriate college departments for testing, academic advising, campus life and student support services and other college departments for the success and retention of veteran students, 4) Coach College staff on veteran educational policy and procedure and distributes timely updates, 5) Serve as liaison between Norwalk Community College and Veteran community partners, 6) Maintain institutional and veteran data for reporting to the College administration, community partners, and appropriate reporting agencies, 7) Represent the College at various community veteran and military functions/events as appropriate, and 8) Periodically meet and communicate with the system HL-SCI groups and committees, including One-Stop Career Centers, Workforce Investment Boards and employers.


Minimum Salary

$24.94/hour, 18 hours/week plus excellent State medical insurance, and related fringe benefits.



To Apply

Click here to send letter of intent, resume, and contact information for three references

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