Veterinarian
Heska - Loveland, CO

This job posting is no longer available on Heska. Find similar jobs: Veterinarian jobs - Heska jobs

Provide case consultation with veterinarians and their staff as it relates to Heska products and services. Provide medical services in support of the health care of animals. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. This position requires a DVM.

Medical Support: 85% of position responsibility
  • Provide medical consultation to veterinarians and veterinary staff on cases encompassing areas of infectious diseases, atopy/dermatology, internal medicine, and clinical pathology.
  • Provide interpretation of diagnostic laboratory results.
  • D iscuss with veterinarians and veterinary staff, in the context of individual case management, point of care test protocols, reading results, specificity/sensitivity, accuracy and further work-up.
  • Discuss with veterinarians and veterinary staff patient history, testing results and immunotherapy treatment recommendations, based on results.
  • Troubleshoot issues and resolve customer complaints with veterinarians and veterinary staff, as related to Heska Products and services.
  • M aintain diligent recordkeeping within Customer Relationship Management (CRM) database system.
  • Promote general health care and disease prevention.
VDL and Training Support: 10% of position responsibility
  • Review and approve Heska‚Äôs Veterinary Diagnostic Laboratory clinical pathology results.
  • Provide technical training input and support to Sales and Marketing on products supported by MTC.
Other duties as assigned: 5% of position responsibility

Job Requirements :
EDUCATION AND/OR EXPERIENCE:
Doctorate degree in veterinary medicine, licensed to practice in Colorado required. Minimum 3 years of clinical practice experience required. 3-5 years of industry experience in a similar role is desired.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to multi-task and handle a high call volume that ranges from providing medical consultations on patient cases and advising on and processing immunotherapy treatment orders to troubleshooting technical use of point-of-care diagnostic tests and managing customer complaints.
  • D isplays strong analytical, problem solving, and communication skills; especially good listening skills.
  • Consistently displays a calm demeanor, empathy and professionalism, while maintaining a strong customer focus.
  • Is available to, and works both independently and cooperatively with, team members. Works cohesively and shares in the workload with fellow MTC employees.
  • Ability to work in a corporate environment where daily client interaction is over the phone and at the computer.
  • Ability and diligent willingness to enter and maintain accurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations.
  • Intermediate ability with Microsoft Office Suite, Internet Software and E-mail required. Familiarity with CRM or similar database software program desired.
  • Knowledge of zoonotic diseases and emerging diseases, as well as USDA/FDA regulations.
  • Experience and/or special interest in allergy and infectious disease is desirable.

Heska - 17 months ago - save job - block
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