Vice President Global Operations
Insperity Client - Mountain Lakes, NJ

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Position Summary:
Eager to work for a global organization with a mid-size company feel?

Enjoy truly leading organizations?

Ready to leverage your industry experience?

If so, we need to talk!...

Located in NJ, Flash Global Logistics, Inc. proudly serves as a global third party logistics company exclusively focused on providing single-source global mission critical parts and inventory management supply chain solutions for our Fortune 500 customers. Our services include global same-day time sensitive deliveries and providing real time, global storage and inventory management and visibility via our proprietary, industry leading inventory management software.

Due to growth, we are currently seeking a qualified VP of Global Operations join our dynamic executive leadership team!...

VP of Global Operations

As VP of Global Operations, you will have the opportunity to lead our global operations by directing and coordinating day-to-day activities consistent with goals, objectives, policies and procedures. With an extreme focus on customer satisfaction, you will attain the business plan growth and profit objectives, provide direction, structure and coaching to direct reports.

We will also rely on you to work closely with other executives to promote effective communication, participate in developing and enhancement of the company’s culture and development of policy, procedures, processes and business/strategic plans.

Duties & Responsibilities:
Development and application of key performance indicators
Develop and appoint talent
Create win-win solutions and develop and enhance a “customer first” culture
Delivery of high quality, world-class services by leading several departmental teams (network team and distribution centers, inventory control group, global command, quality group, implementation team, client operations, engineering team and pricing group)
Implement and enhance process rigor
Coach organization in setting and managing metrics while holding direct reports and frontline employees accountable
Create a compelling vision for the global operations group and mobilize employees and direct team-building activities
Establish, maintain and develop client relationships and support the development of business from existing and prospective customers.
Serve as a member of FGL’s executive team and participate in design, development and communication of company strategy
Recruiting, selecting, orienting, training, coaching, counseling, mentoring and disciplining managers; communicating values, strategies and objectives; assigning accountabilities; planning, monitoring and appraising job results; developing incentives; developing a climate of offering information and opinions; providing educational opportunities
Establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making course corrections
Ensure compliance with customer requirements, customer contracts, quality goals, service levels, performance standards, KPI’s
Create and manage budgets

Monitor, facilitate and drive corrective actions and solutions to cure service failures, customer services issues, client and intercompany communications

Improve and foster cross functional processes, communication and collaboration (monitor issues between departments and offer/facilitate solutions)
Manage the analysis of customer facing challenges and transfer these into actionplans
Collaborate with employees for process and business improvements (offer guidance and facilitation for resolution of issues).


We are seeking a true leader—someone willing and able to “roll up their sleeves” when required, but who also empowers managers and employees. Excellent interpersonal, communication, listening, public speaking and presentation skills are a must. We are looking for someone who truly understands that employees with gratifying careers are the platform for customer satisfaction.

Desired Attributes:
Ability to motivate employees to achieve excellence
Excellent business analytical skills
Passion for achieving customer satisfaction
Multi-tasker who can thrive under pressure
Polished and balanced communicator (both verbal and written)
Team player; ability to work with cross functional teams and all levels of management
Ability to “drive” a culture throughout the organization
Ability to develop and sustain deep relationships with stakeholders

Required skills and experience:
An undergraduate degree (preferably in Engineering; MBA preferred)
15+ years’ experience in progressive leaders positions
15+ years’ experience in the logistics and/or supply chain industry (preferably in the Mission Critical Parts industry)
Preferably 3+ years’ experience in an environment where Six Sigma methodologies are used (prefer Black Belt Certification)
Experience in leading and managing companies, division(s) and service deliveries in International Markets
Proficiency in MS Office

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation (base salary commensurate on experience) plus performance bonus eligibility and stock options. We also offer an extensive benefits package including:

Paid time off
Medical, dental and vision benefits
Future growth opportunities within the company; proving effective in this role, our ideal candidate could evolve into a Chief Operating Officer position and will lead Flash into the next phase of the company’s aggressive growth plan

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

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