Vice President of Client Services, Financial Services
Affinnova - Waltham, MA

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(East Coast)


Affinnova is one of the world’s fastest growing marketing technology companies, with a 500% growth rate over the past five years and 200 talented employees worldwide.
We are fundamentally transforming the way brands innovate and market their products and services. Powered by optimization algorithms and predictive analytics and insight, our technology platform dramatically improves innovation and marketing success rates, helping companies increase the effectiveness of products, advertising and designs by more than 50%.
Led by the strength of our technology platform, Affinnova has gained significant momentum across both large and mid-sized enterprises including such Global Fortune 500 companies as Procter & Gamble, Nestle, Pfizer and Bank of America.
Thanks to our explosive global growth, we are adding new offices across the U.S., Europe and Asia. We are also expanding our technology across all industries from consumer packaged goods and life sciences to financial services, retail/e-commerce and consumer electronics.


The Vice President of Client Services plays a crucial role at Affinnova. This person is responsible for driving trial and adoption of Affinnova Optimizer solutions and associated offerings at leading financial services companies including retail banks, investment firms, insurance companies, card providers and payment technology companies, to more effectively help identify new market space/products opportunities, revitalize existing brands, create compelling messaging/advertising campaigns and design more comprehensive sales materials.

Specific responsibilities include:
Business Development

Prospect new companies and increase penetration across divisions within existing clients
Evangelize the strategic need for Affinnova solutions to all functions and levels responsible for innovation and marketing
Educate key constituents including marketing, consumer insights and innovation, on the technical methodologies and applied use of Affinnova solutions

Account Management

Build long-term relationships and make clients successful by understanding their business needs and applying our solutions and expertise
Drive adoption of Affinnova solutions for marketing and innovation based on individual project results and long-term systemic impact
Sell corporate wide contracts that institutionalize Affinnova solutions as part of the marketing and innovation processes

Scoping and Results Delivery

Consult with clients on marketing, research and innovation initiatives that Affinnova can expertly address and author proposals that best meet objectives
Manage client services team to ensure that project requirements are successfully executed
Analyze results, create business story and present results that deliver insightful, strategic and actionable answers for clients (from CMO to associate research managers


This position reports to the SVP of Financial Services


Here are some of the specific abilities and skills the ideal candidate will have:

Record of Success – Proven track record of impacting results throughout career by being the best at what you do and making unique contributions
Super Smart – Highly versatile thinker who can assimilate knowledge and understanding across different industries, products, technologies, disciplines etc.
Collaborative – Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making
Innovative – Comes up with novel ideas and approaches to new opportunities that set us apart from the crowd and result in exceptional performance
Pragmatic – Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness
Pride of Authorship – Intrinsically cares about the quality of their work
Flexible and Resourceful – Thrives in a dynamic, growth business where new challenges are the order of the day and necessity is the mother of invention


Proven track record of success selling consultative, strategic solutions that leverage data and analytics to the marketing function in financial services companies.
Will also consider candidates from consulting, brand management and insights from the Financial Services industry with a demonstrated track record of success
Thrives in a fast-paced entrepreneurial culture


Undergraduate degree from reputable school; MBA preferred
High academic achievement (GPA - 3.5+)

Affinnova is an equal opportunity employer