Video Conferencing Coordinator
Cooperative Agricultural Support Services Authority - Sacramento, CA

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The Cooperative Agricultural Support Services Authority is currently hiring for the following position:

Position: Video Conferencing Coordinator

Classification: FLSA Non-Exempt

Hours: 40 per week, Monday – Friday

Location: 1220 N Street, Sacramento

Wage: $11/hour

ESSENTIAL AND NON-ESSENTIAL JOB FUNCTIONS

A. Essential Functions:
Function #1: Video Conferencing Support - 65%

Provide setup assistance to users of CDFA’s various conference rooms and Auditoriums

Provide oversight and training to user’s for webinar, on-line meetings, web conferencing and other IT services used by meeting participants.

Provide basic IT support for conference room systems and software.

Maintain calendar reservation records

Travel to offices at various locations throughout the Sacramento area to troubleshoot IT systems

Request service on equipment or software as needed

Provide timely response to Service Desk calls in a professional manner

Provide onsite resolution to information technology systems

Train and assist staff in the use of standard CDFA software and hardware

Perform software and hardware testing, monitoring, and troubleshooting tasks

Perform software/hardware upgrades as necessary; verify component and software compatibility

Participate with other analysts to configure hardware and software protocols

Function #2: Installation and Deployment of Software and Hardware - 25%

Deploy new and replacement computer systems to users

Install software and hardware on existing systems

Perform software/hardware upgrades and updates as necessary

Verify component and software compatibility with Windows 7 systems

Independently or with other analysts to trouble-shoot hardware and software protocol conflicts

Assist with the development of computer hardware and software training

B. Non-Essential Functions:
Function #3: Special Projects - 5%

Participate in various teams to support the enterprise-wide information technology infrastructure

Participate in various Departmental teams to support the enterprise-wide information technology infrastructure. Participate with other analysts to develop policies, procedures and documentation for the installation, configuration, and maintenance of supported IT systems

Conduct special assignments and projects as needed

Function #4: Administrative Duties - 5%

Receive from and ship product to Sacramento’s Main Office as required

Update inventory records, and track new hardware and software

Attend training to develop knowledge, skills and abilities

Participate in Service Desk Staff Meetings

Other duties as required

KNOWLEDGE

Incumbent must the knowledge and ability to successfully perform the essential functions of this position. The incumbent is required to operate a personal computer and utilize Word and Outlook. The use of various web based online meeting software platforms, PowerPoint, Excel, and McAfee Suit products is desirable. The incumbent must have reliable interpersonal and team building skills; strong verbal and written communication skills; dependable judgment; and good organizational skills.

Incumbent must be able to establish and maintain effective working relationships with those contacted during the course of the work; work well under pressure; make appropriate decisions and well thought out recommendations; work independently in completing assigned work; and meet required deadlines.

PHYSICALDEMANDS

The duties of this position require the ability to sit, stand, speak, see, and hear in order to give presentations; to sit for extended periods of time and utilize a ‘mouse’ in order to operate a computer terminal; to participate at meetings; and to interact with other staff.

Must be able to push buttons on a keyboard, calculator, photocopy machine, FAX, and telephone; grasp papers, small objects, and manuals; reach above shoulder level to access upper files and cabinets; bend or stoop below waist level to access lower files and cabinets; and occasionally lift up to twenty-five pounds.

WORK ENVIRONMENT

The duties of this position are primarily conducted indoors. Each desk includes at least one computer, with various software programs, including e-mail, a telephone with voice-mail, and stationary filing drawers and bins.

Cooperative Agricultural Support Services Authority - 20 months ago - save job - block
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