Visitor Services Information Assistant
Department Of Agriculture - Zigzag, OR

This job posting is no longer available on usajobs.gov. Find similar jobs: Visitor Service Information Assistant jobs - Department Of Agriculture jobs

A career with the Forest Service will challenge you to manage and care for more than 193 million acres of our nation's most magnificent lands, conduct research through a network of forest and range experiment stations and the Forest Products Laboratory, and provide assistance to State and private forestry agencies.

It's an awesome responsibility - but the rewards are as limitless as the views.

This position is located on a Ranger District or Supervisor’s Office. The primary purpose of the position is dissemination of information to the public through various means. The incumbent has the responsibility of providing informational and interpretive services on the district, as well as accomplishing a variety of clerical support activities for the district or forest.

For additional information regarding this position please contact Lorie Hutton at 503-622-2020 or lhutton@fs.fed.us .

Temporary Appointment: When there are no applicants for specific locations, the search area may be broadened when generating certificates to include locations in the closest city nearby. Some positions will have varying work schedules. Some positions may have irregular and protracted hours of work. Tours of duty include full-time or less than full-time and will involve working weekends or irregular work hours. Considerable travel may be required. Some positions involve work that requires travel away from the official duty location to remote worksites within commuting distance (49 miles).

Positions will be filled as a not to exceed (NTE) 1 year which can be extended 1 additional year.

The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply. KEY REQUIREMENTS

Must be a U.S. Citizen to apply.
Males born after 12/31/59 must be registered with the Selective Service. DUTIES:
Ensures that the information desk is covered at all times, and answers the phone and radio. Greets visitors, and responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies, and function. Evaluates inquiries in order to provide the most useful and appropriate information or to suggest other options, such as alternate routes or activities. Provides public direction on rules and regulations regarding on-forest activities, and attempts to gain public cooperation in protecting resources from damage and pollution. Assists visitors and callers with informational searches, and with use of the reference library. Serves as Collection Officer to sell forest timber permits and other items, such as maps and passes in accordance with manual and handbook requirements. Held responsible for submitting and accounting for collected monies using approved computer programs and records. Performs regular daily activities for the visitor center, including but not limited to; daily opening and closing of the visitor center, raising and lowering the flag and maintaining the front desk. Monitors public areas such as the kiosk and visitor center, and updates the status of exhibits. Provides visitors with effective instructions on security and safety procedures and informs the Support Services Supervisor of visitor center needs. Operates a variety of audio/visual equipment in the visitor center and conference room. Maintains a lost and found for visitors and staff. Coordinates book sales. Duties include sales, ordering, stocking, quarterly inventory and reporting. QUALIFICATIONS REQUIRED:

You must possess the Basic Requirements identified below to be considered eligible for this position. Transcripts must be provided for qualifications based on education. Your application or resume must clearly show that you possess the appropriate experience requirements.

GS-05: One years of specialized experience equivalent to the GS-4. Specialized Experience is defined as one or more of the following: Making presentations to community groups such as public schools or social groups on community-related topics such as fire safety, environmental awareness, recreation activities, or litter prevention; prepared recurring reports on items tracked on a regular basis, such as trends in public information needs; performed routine, repetitive daily activities for visitor center operations; greeted visitors and replied to inquiries requesting general information about organizational activities, programs and policies. –OR

Successful completion of 4 year of study above high school. -OR

A combination of education and experience listed above.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html . All education claimed by applicants will be verified by the appointing agency accordingly.

*** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

To receive consideration for this position, you must meet all qualification requirements on the closing date of this announcement.

No Additonal Requirements

HOW YOU WILL BE EVALUATED:
You will be evaluated based on the category rating procedure as defined in the USDA Demonstration Project Plan. Applicants who meet the basic minimum qualification requirements established for the position will be placed in the Eligible category. Eligible applicants will be further evaluated against criteria for placement in the Quality category. This evaluation is based on the level of your experience, education, and/or training as determined by your responses to the Occupational Questionnaire. Applicants with veterans’ preference are listed ahead of applicants who do not have veterans’ preference within each category.

Clicking the link below will present a preview of the application form; i.e. the online questionnaire. The application form link below will only provide a preview and does not initiate the application process. To initiate the online application process, click the “Apply Online” button to the right.

To view the application form, visit: https://fs.usda.ntis.gov/cp/?event=jobs.previewApplication&jobid=aa7c6687-455b-47c9-92e1-a15401310ae0

BENEFITS:
Health Insurance Coverage: As of July 17, 2012 certain temporary employees who are firefighters or who are qualified to provide direct on-site support to fire incidents are eligible for coverage under the Federal Employees Health Benefits (FEHB) program. Upon appointment you will be notified if you are eligible to enroll under the FEHB program.

For more information on the available federal health insurance plans go to: http://www.opm.gov/insure/health/planinfo/index.asp OTHER INFORMATION:

Relocation expenses are not authorized.

Bargaining Unit Status: Eligible

Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP): If you are claiming CTAP/ICTAP eligibility, provide proof of eligibility. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate to be considered. Information about CTAP/ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .

BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.

If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay.

Government housing is not available.

Federal day care facilities is not available.

Applications received become the property of the USDA Forest Service and will not be returned.

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