Visual Information Specialist
Department Of Veterans Affairs - Los Angeles, CA

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Vacancy ID: 916299

Duty Location: West Los Angeles, CA.

OUR MISSION: To fulfill President Lincoln’s promise - “To care for him who shall have borne the battle, and for his widow, and his orphan” - by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you! To find out more, go to . KEY REQUIREMENTS

You must be a U.S. citizen to apply for this job.
You will be subject to a background/suitability investigation. DUTIES:

NOTE : This is a TERM appointment (not-to-exceed 13 Months). A term appointment is a non-permanent appointment expected to last longer than one year, and can be extended non-competitively for a maximum of four years. Typically, the employing agency hires the term appointee for work of a specific project. Term appointments are non-status, and nonpermanent appointments. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage.

The Visual Information Specialist is a digital artist designer within the Medical Media Section of the Office of Communications and External Affairs at the VA Greater Los Angeles Health Care System, West Los Angeles, CA. Duties to include but are not limited to:

Design and execute printed material for manuals, pamphlets, handbooks, computer graphics and similar types of publications.

Use computer software to create digital images for publication, reproduction and exhibits.

Prepare proof layouts for clients conveying an effective visual design of typography, graphics and space to maximize visual impact and emphasize visual elements to the audience.

Assist formulating graphic arts requirements to meet technical characteristics and properly convey composition.

Act as consultant to customers in determining the most appropriate format and medium based on final reproduction, deadlines, and customer requirements.

Prepare cost estimates of production of projects.

Gather statistical information and track workload for reports.

Work Schedule: Monday - Friday 8:00am - 4:30pm


One (1) year of specialized experience equivalent to at least the next lower grade level in the Federal Service. Examples of specialized experience include: creating communication products such as exhibit displays, videos, newsletters, pamphlets, handbooks and posters; using desktop publishing tools; planning and identifying design elements, formats, media, and tools for use in meeting objectives; developing visual solutions and consulting with clients/leadership/customers to meet communication needs; prepare cost estimates of production of projects and gather statistical information and track workload for reports.


Successful completion of at least 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree with major study in -commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position, may be used as a substitution for experience to qualify for the GS-11 grade level. ( Transcript Required)


Combinations of successfully completed graduate education and experience as described above may be used to meet total qualification requirements at the GS-11 grade level. ( Transcript Required)

Note: Unpaid experience is creditable, provided the work done was of a quality level and demonstrated the ability required for the position. This includes planning the preparation and use of photographs, illustrations, drawings, and other art work, charts, diagrams, dioramas, maps, slides, overlays, and other kinds of visual material for use in communicating information through visual means.

NOTE: Applicants may be required to provide a portfolio of their work, if requested.

A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

A transcript or course listing must be submitted if you are basing all or part of your qualifications on education. See Step 3 under "How to Apply" for a description of a course listing. Applications submitted without this information may not be considered.

To calculate the combination of education and experience , determine the amount of experience you have as a percentage of the experience required for the grade level. Then determine the amount of education you have as a percentage of the education required for the grade level. Only education in excess of the amount required for the next lower grade level is qualifying. Add the two percentages; the total percentage must equal at least 100% to qualify for the grade level.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position: (Narrative Responses Not Required)

Knowledge of photographic techniques, methods and composition.

Ability to design and execute printed material for manuals, pamphlets, handbooks and similar types of publications.

Ability to perform administrative support for photographic services.

The work requires sitting behind a drafting table, work surface, sitting for long periods at a computer workstation in front of a computer display, standing, continuous typing on a computer. It also requires the Specialist to distinguish shades of colors and black/white tones and the ability to perceive and sense color hues accurately.

The work in photography requires sitting behind a copy strand, standing, kneeling, crawling, bending, climbing stairs, lifting, pushing, balancing, stooping, reaching, climbing ladders, carrying camera bags filled with photographic equipment, loading audiovisual equipment onto motor vehicles and carts, climbing stairs with audiovisual and photographic equipment. Equipment may weigh up to 75 pounds and will require walking with audiovisual equipment assisted by carts throughout the medical center. It also requires long periods of stranding, as projects are normally done on high benches or tables to enable the specialist to work from various angles.

The work is performed primarily in the area of Office of Communications and External Affairs, Medical Media Department. It is also performed in the VA Greater Los Angeles Healthcare System. Attendance to workshops, trade shows and educational programs may take place outside the Medical Center and travel will be necessary to attend them.

It may involve the soiling of clothing and skin surfaces from pencil, type fronts, inks and other mediums. Work environment may be stressful due to high workload and short deadlines. Accordingly, the ability to cope with a high degree of stress is required.

Some of the work will be conducted away from the office in “non-traditional” settings. The nature of the job requires travel through an assigned geographical area away from the office. Work may also include weekends, holidays and off-tour hours. If work is conducted outside of normal working hours then the employee’s supervisor will adjust the incumbent’s schedule to accommodate the difference.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available. BENEFITS:

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special excepted appointing authorities for persons with qualifying disabilities, such as Schedule A. Specific information can be found at . IMPORTANT: If you would like to receive consideration as a Schedule A applicant, you must contact the Human Resources office at the facility where this position is located at (310)478-3711.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...