This position provides on-the-job support to individuals in assessment sites, volunteer sites and employment sites; drafts and completes all case notes and may assist with Intakes/Assessments and/or Person Centered Plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned by the Department Manager):
Delivery of Service
Documentation - Maintains an accurate record of services delivered, time worked, and mileage/expenses incurred. Documents data and notes to adequately show individual's progress toward goals on employment/ service plan. Submits all documentation in a timely manner.
- Maintains knowledge of individuals, their employment goals, job sites, and support needs.
- Provides employment training and on-the-job support to individuals receiving supported employment services at volunteer and paid job sites where necessary. Perform and master job tasks in preparation for providing participant with on-the-job training. Assist participants in learning job tasks, adapting to the workplace environment, and establishing normalized work routines, while maintaining a healthy, supportive relationship.
- Participates as part of individual's support team in developing individual's plan to achieve their employment goal.
- Provides feedback to the Manager about any changes that may be needed in an individual's employment/ service plan to help them better attain their goals.
Teamwork/Training - Attends and participates in scheduled staff meetings and completes required training. Maintains first aid/CPR certification. Follows assigned schedule. Maintains positive relationships and good communication with co-workers, supervisor, and all other employees of SL Start.
Role Model/Impression - Professional in dress and demeanor. Conducts themselves in a way that leaves a positive and professional impression with families, customers, and the community.
Attendance/Punctuality - Maintains regular and consistent attendance and punctuality. Flexibility as needed for schedules.
Safety - Maintains a safe working environment, follows safe work practices, and contributes to overall team safety as defined in the employment services manual.
Integrity and Trust - Is accountable for actions. Maintains confidences. Admits mistakes. Honest. Trusted. Follows through on responsibilities and commitments.
Learning on the Fly - Takes responsibility for learning the job and asking questions. Open to change. Uses successes and failures as opportunities to move forward.
Interpersonal Skills - Builds positive relationships with team leaders, team members, customers, and people supported. Respects others.
Composure/Professionalism - Remains calm and steady with control over emotions even in difficult circumstances. Mature.
Compassion - Demonstrates a caring desire to help and support others.
Customer Focus - Committed to excellence and outstanding customer service. Dedicated to meeting and exceeding the expectations and requirements of our customers.
Optimism and Enthusiasm - Expects and expresses the best. Maintains a positive and confident outlook.
Drive for Results - Results oriented. Takes initiative. Can be counted on to get things done. Demonstrates the ability to duck, bob, and weave when confronted with obstacles. Completes tasks. Makes deadlines. Uses time and resources efficiently. Is always punctual.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); at least one year related experience and/or training; or equivalent combination of education and experience.
Prefer some college education and/or one year of experience working with individuals with developmental disabilities.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to train and foster skills development with participants.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES
At least 18 years of age.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver's license and clean driving record. Must possess or be able to immediately obtain current First Aid and CPR Certification.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
- A fun, creative work environment
- Paid Training
- Advancement opportunities
- Strong support and encouragement from upper management
- Medical Insurance
- Dental Insurance
- Life Insurance
- Long- and short-term disability
- Supplemental Insurance products including Critical Illness and Accidental Injury (all employees 20 hours or more)
- 401(k) plan
- Tuition Reimbursement