Voice Application Developer
Object Computing Inc. - St. Louis, MO

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Currently seeking a Voice Applications Developer that will be responsible for designing, coding, testing, debugging, documenting, and maintaining voice-centric programs with minimal direction. Key Responsibilities: Utilize application life-cycle development using open systems technology such as Java, J2EE,Scripting SQL etc. Obtaining functional knowledge of telephony/voice systems firm wide, troubleshooting problems with third-party vendors, and providing ongoing technical support and fulfill service level agreements including availability, performance, capacity, and security Developing and modifying complex procedures considering equipment capacity and limitations, formulating and defining system scope and objectives, preparing specifications and providing guidance and training to other associates Provide quality assurance review of developed solutions of self and peers Conduct discussions and/or meetings with IS Management and end users Job Requirements Bachelor s degree in Information Technology, Telecommunications, Engineering preferred or equivalent related work experience Minimum of five years experience in open systems application development (JAVA, Scripting, with UNIX shell scripting/command line experience preferred) Experience with voice-centric applications development/programming is preferred, but not required Desire to learn, maintain and support Computer Telephony Integration (CTI) components Desire to learn Interactive Voice Response (IVR) development (Avaya Voice Portal/VXML/CCXML) Desire to learn functionality of Avaya Application Enablement Services, CTI, Avaya Voice Portal and Avaya Communication Manager Desire to learn operation of packet analyzers (i.e. Network General Sniffer or GN Nettest WinPharoah) to decode packets and data flows, in order to understand and troubleshoot production network issues impacting voice quality Strong interpersonal skills to successfully interface with team, leaders and users

State

MO

Job City

St. Louis

JobDefault Compensation

Market Rate

Benefits

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: Medical insurance, Dental insurance, 401K, Life Insurance, Disability benefits, prescription drug coverage

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Object Computing Inc. - 21 months ago - save job