Volunteer Coordinator I
HospiceCare Inc - Madison, WI

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The Volunteer Coordinator, under the supervision of the Manager of Volunteer Services, is responsible for developing, planning, and directing volunteer activities. This includes recruitment, training, on-going support/supervision and assignment of volunteers in the in-home and facilities setting. This position is an integral part of the Interdisciplinary team. The Volunteer Coordinator assists with ensuring that volunteer needs of the organization are met.

Essential Functions:
  • Participate in Interdisciplinary Team meetings, departmental meetings and agency-wide meetings as necessary to assist in assessing needs and developing a plan for volunteer utilization
  • Develop and implement programs to enhance and expand the volunteer services available for patients, staff, and the community
  • Screen, select and schedule volunteers according to established criteria, matching their abilities and interests with the agency’s identified needs
  • Complete volunteer requests in a timely manner
  • Participate in the ongoing volunteer training program and evaluate training materials and strategies on an ongoing basis
  • Provide performance feedback to volunteers on an annual and ongoing basis
  • Maintain ongoing communication/support with volunteers
  • Maintain consistent documentation according to department standards
Knowledge, Skills, and Abilities
  • High school diploma required, bachelor degree preferred
  • At least 2 years of experience coordinating volunteers or other people on an ongoing basis
  • Experience developing and implementing programming
  • Proficiency in Microsoft Word, Excel, and Outlook. Experience with Raiser's Edge a plus.
  • Ability to use technology in innovative ways
  • Strong written and verbal communication skills
  • Ability to maintain personal boundaries and to work with volunteers in supporting them in maintaining boundaries.
  • Ability to work in a team setting while maintaining individual accountability
  • Ability to use data to evaluate and analyze volunteer utilization and program metrics