Greet visitors, answer phones, and provide basic administrative support for a unit(s) and the Nursing Department.
Essential Job Functions:
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
Work with Medical Records and the Business Office Manager to assist in preparing Medicaid and Medicare billing each month.
Confirm doctors’ appointments for residents arrange for transportation to and from appointments and notify family of arrangements.
Prepare C.N.A. work schedules for each calendar month and find call-in replacements in order to meet corporate, state, and federal staffing guidelines.
Ensure that all lab work orders are checked off.
Monitor daily documentation and file.
Assist Medical Records in pulling charts for physicians’ rounds each week.
Answer phones, assist visitors and residents and relay communications.
Perform clerical tasks to include processing administrative transfer and discharges.
Carry out additional administrative support, which may include maintaining medical records, assisting with scheduling or job assignment, and preparing special reports.
Attend in-service education programs in order to meet facility educational requirements.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
Maintain confidentiality of resident and facility records/information.
Protect residents from neglect, mistreatment, and abuse.
Protect the personal property of the residents of the facility.
Others as directed by the supervisor or administrator.
Organized and detailed in work performance.
Excellent technical, assessment and documentation skills
Good communication skills with excellent self-discipline and patience.
Genuine caring for and interest in elderly and disabled people in a nursing facility.
Comply with the Residents Rights and Facility Policies and Procedures.
Perform work tasks within the physical demand requirements as outlined below.
Perform Essential Duties as outlined above.