Summary: The Warehouse Supervisor provides leadership and support for the development and direction of the warehouse team. Act as a resource to help achieve warehouse and company goals. They have the ability to effectively coach, evaluate, motivate, discipline and direct assigned employees. This role supervises shipping, inventory and material handling functions.
Safety is #1 at BTD: Our expectation is that every employee: 1) Strictly follows safety policies, rules and safe work methods. 2) Promptly corrects or reports safety hazards or unsafe conditions. Promptly reports injuries for prompt diagnosis and treatment. 3) Makes regular suggestions for safety process improvements to support continuous improvement in safety.
Essential Functions: This position is responsible for the following tasks, duties and responsibilities:
1. Create a work environment conducive to employee morale and motivation and the accomplishment of performance goals.
2. Perform daily meetings with leads to ensure daily tasks are achieved.
3. Provide daily feedback to warehouse manager on warehouse related issues.
4. Coordinate daily trucking requirements and get quotes for shipments.
5. Ensure daily cycle counts and required audit are completed to maintain inventory accuracy.
6. Ensures all employees are trained in all department functions.
7. Participates in the hiring and termination of employees.
8. Conduct employee evaluations for the department with the shift leads.
9. Respond to all emails and phone calls daily.
10. Other duties as required.
1. Establishes performance standards, monitoring employee performance and focusing the Department’s attention to areas of opportunity to maximize performance.
2. Maintains ethics and integrity congruent to the Company’s mission and values.
3. Assists in the development of personnel through positive reinforcement and coaching techniques.
Responsibilities include hiring, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and assuring problems are resolved; developing leadership in all people.
Education, Experience and Skills Required: High School Diploma plus 2 to 3 years of experience. Recent mechanical and shop experience that includes the following skills and abilities would be beneficial.
1. Strong working knowledge of warehouse activities.
2. Experience with ERP/MRP systems.
3. Ability to operate a forklift in a safe and effective manner.
4. Some knowledge of the equipment, materials, methods and practices used in the production process.
5. Some knowledge of related safety requirements to include proper use of safety equipment and proper safety precautions.
6. Ability to understand and follow routine oral and written instructions.
7. Ability to establish and maintain effective working relationships with others.
8. Must have average math skills and mechanical ability.
9. Functional competency with Microsoft Office.
Factor I –Leading the Business
Sound Judgment – Makes timely decisions; readily understands complex issues; develops solutions that effectively address problems.
Strategic Planning – Develops long-term objectives and strategies; translates vision into realistic business strategies.
Leading Change – Supports activities that position the business for the future; offers novel ideas and perspectives.
Results Orientation – Aligns resources to accomplish key objectives; assigns clear accountability for important objectives.
Global Awareness - Leads the organization in understanding international issues; tracks global trends and world events.
Business Perspective – Understands the perspectives of different functional areas in the organization; has a firm grasp of external conditions affecting the organization.
Factor II – Leading Others
Inspiring Commitment – Motivates others to perform at their best.
Forging Synergy – Maintains smooth, effective working relationships; promotes effective teamwork.
Developing and Empowering – Offers constructive feedback and encouragement; delegates work and encourages individual initiative.
Leveraging Differences – Works effectively with people who differ in race, gender, culture, age, or background, leverages the unique talents of others to enhance organizational effectiveness.
Communicating Effectively – Express ideas clearly and concisely; disseminates information about decisions, plans, and activities.
Interpersonal Savvy – Understands own impact on situations and people; accurately senses when to give and take when negotiating.
Factor III – Leading by Personal Example
Courage – Acts decisively to tackle difficult problems; perseveres in the face of problems; takes the lead on unpopular though necessary actions.
Executive Image - Communicates confidence and steadiness during difficult times; adapts readily to new situations.
Learning from Experience – Reflects on and learns from experience; understands own weaknesses and how to compensate for them.
Credibility – Acts in accordance with stated values; follow through on promises; uses ethical considerations to guide decisions and actions.
The qualifications listed above are guidelines. Other combinations of education and experience could provide necessary knowledge, skills and abilities to perform this job.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee may be exposed to weather conditions. The noise level in the work environment is usually moderate.