Warehouse Supervisor
International Paper - Memphis, TN

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  • Safety: reinforce programs to ensure safety of all personnel,
equipment, and property. Includes understanding and complying with

OSHA, DOT, EPA and other government regulations. Provide safety

training to personnel monthly or as needed. Report all work related

injuries and near misses. Responsible for conducting accident

investigations as they pertain to the warehouse operations.

  • Warehouse Operation: develop a space utilization plan to meet
prescribed cost and service standards. Maintain space layout plan to

ensure it continues to meet company standards. Maintain an effective

product location system and update as necessary.

  • Transportation: work with routing team to develop efficient delivery
program that meets customer needs. Work to coninually improve outbound

customer orders to ensure they are meeting company standards for

customer service, cost and security.

  • Maintenance of Facility and Equipment: schedule routine maintenance
on building, warehouse equipment as needed. Develop procedures to ensure

the efficient operation and utilization of all warehouse equipment.

Monitor cleanliness and working condition of all equipment (forklifts,

order pickers, etc.) and oversee adjustments and/or repairs as

necessary. Plan the quantity and type of equipment to meet business

needs and minimize costs. Ensure compliance with company policies and

government regulations.

  • Achieving Handling Functions within established Financial Budgets and
Operating Performance Measures (OPM): develop and direct programs to

ensure the efficient and cost-effective operation and utilization of the

facility. Plan and schedule all distribution services including

receiving, storing, shipping, and handling returned/damaged goods, to

ensure customer requirements are met in an efficient manner. Ensure

accurate inventory control of each product in the distribution center.

Maintain picking error measurement and programs to improve accuracy.

Oversee and maintain an extensive cycle count program.

  • Staffing and Employee Development: directs operations of warehouse
personnel to achieve prescribed objectives. Develop and maintain a

productive work team by utilizing programs for hiring, training, and

professional development to match skills and background of personnel to

the work required. Apply sound communication and motivational

techniques, utilizing programs to supervise, counsel, and discipline

subordinates. Comply with consistent performance monitoring system for

recommending promotions, wage increases, and terminations.

  • Meeting and Exceeding Customer Expectations: maintain a professional
and courteous relationship with all sales, management, customer service,

office personnel, and customers. Audit operations to ensure customer

service standards are being met. Promote a positive teamwork environment

between departments and among employees.

  • Other duties as assigned.
  • College degree preferred or equivalent work experience.
  • A thorough understanding of warehouse operations within a distribution
setting, as well as government regulations (e.g., DOT, OSHA, HazMat,

etc.). Preferably from a large, national or decentralized organization.

  • 5+ years of successful supervisory/management experience is required.
Ability to motivate and develop direct reports, as well as size up new


  • PC proficient in Windows based software programs. Familiarity with
mid-range and mainframe operational systems is helpful.

  • Excellent leadership, customer relations and interpersonal skills are

  • Ability to motivate team, manage multiple projects, work under
pressure, and adapt to sudden changes in the work environment.

  • Excellent verbal, written, people, and diplomacy skills are required.
  • Strong planning and organization skills are required.

International Paper - 2 years ago - save job - copy to clipboard
About this company
485 reviews
For International Paper (IP), business is a global paper chase. It is one of the world's largest manufacturers of printing papers....