Warehouse Supervisor
Vital Records Control - Memphis, TN

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Responsible for maximizing storage potential by

warehouse maps audits, monthly map updates, and on-going bay consolidation and bay

audits. Must correct duplicate box locations that exist.

Responsible for providing courteous and attentive treatment to all customers needs

presenting a professional and positive image when interacting with customers in person

or over the phone. Handling/coordinating special requests and resolve customer

problems. Maintenance supplies to fill customers request for flat boxes, forms, and

barcode labels. Handle request for large and on-site inventories.

Participate fully in all facets of the companies’ quality programs, including development,

training and quality improvement teams. Monitor, track, and set goals for critical quality

areas (Productivity and Accuracy). Communicate/chart measurable performance goals

and results to work toward continuous improvements.

Communicate and verify that warehouse Operations Employees are kept

informed by use of meetings and written communications. Uses weekly compliance list

and daily work assignment list to insure duties, activities and projects are being

completed by personnel in a timely fashion. Must enforce uniform compliance. Plans and directs employees for disaster planning and drills.


Valid Driver’s License with clean MVR, Background and Drug/Alcohol Check.

Prefer F endorsement and DOT physical.

High school diploma minimum. 1-3 college preferred.

Supervisory experience (3-5 years) with demonstrated ability to get work out of others preferred.

Proven performance track record (i.e. attendance, productivity, accuracy).

Training in Total Quality management concepts and tools preferred.

Problem solving skills to solve people and process problems.

Detail oriented work style to identify discrepancies.

Organizational skills to meet critical deadlines and schedule resources and handle

paperwork flow.

Willingness and flexibility to take responsibility for daily operational needs (wear beeper,

able to cover any shift, run emergencies).

Willing and able to do physical work when necessary (Lift 50-75 lbs) fide lift and work

on platform using proper safety tools up to 20 ft above floor).

Flexibility to handle variety of situations on a daily basis.

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