Warranty Hotline Technician
Global Powertrain Systems is looking for highly
motivated Warranty Hotline Technician to work in a high
volume transmission remanufacturing facility located in
the Newnan, GA area. Candidate will be part of the core
team driving the performance of this industry changing
Key Responsibilities and Deliverables include but are
not limited to:
Manage all GPS warranty calls and identify if warranty
issues are internal or external in a
Answer warranty calls from centers and technicians in
an accurate, professional and timely manner.
Track calls/issues and provide feedback to Tech Team
Analyze data and provide recommendations on
parts/process to improve quality, cost and/or turnaround
Provide ideas, rough drafts and proofing of technical
Provide instruction for dealers and technicians.
Track trend and common transmission failures to
develop new products or processes.
Performs other responsibilities as required or
Work with Tech Team/Engineers as needed.
High School Graduate and trade or occupation school.
A minimum of 10 years hands on or current shop
Hydraulics, mechanical and electrical automotive
Availability to work extended hours. Communicate
clearly, general writing and
computer skills are also required.
Req. Code : Warranty Tech- GPS
AAMCO Transmissions is geared for transmission repair. The company is a leading franchiser of transmission fix-it facilities, with about 900...