Web & Product Analyst
Barclays 1,940 reviews - New York, NY

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Barclays is a major global financial services provider engaged in retail banking, credit cards, corporate and investment banking and wealth management with an extensive international presence in Europe, the Americas, Africa and Asia.

With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs over 145,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.

Barclays Global Center of Excellence was set up in 2009 in Long Island City, New York. The site was established to leverage analytical talent in the US market. The site primarily focuses on credit risk with additional corporate finance and market analytics functions, and supports Barclaycard's operations globally as well as Europe Retail Business Banking and UK Retail Business Banking.

We recruit the best people and offer excellent training and a clear career path based on each employee's goals and objectives. We provide the development opportunities for our people to achieve their full potential and in turn, our employees continue the spirit of innovation on which our reputation was built.

Job Purpose:
This position is accountable for supporting Barclaycard Consumer Europe (BCE) online marketing programs. BCE is a large ( > £10BN) and multi-geography (UK, Germany, and Scandinavia) portfolio.

The analyst will interact closely with others within Marketing Analytics as well as business partners. They will need to gain a strong understanding of all existing online marketing programs, competitor strategies & analytical capabilities.

Performing analysis to boost marketing returns on acquisition campaigns. Identifying & executing opportunities to generate more leads & converting on those leads.

Understand & analyse P&L drivers of profitability across portfolios. Forecast profitability for products currently in market and products designed to enter new marketing segments.

The post holder will assist in the design of test campaigns, which will ensure the ability to have measurable and valid results. And be accountable for analysing new opportunities, helping to optimise both new and existing programs and ensuring all marketing activities meet corporate return hurdles.

Present back findings internally and to business partners. Opportunity to participate in financial/business reviews updating management on a routine basis.

Share best practices between markets.

Key Accountabilities:
Provide best-in-class analytics

Transform high-level requests into focussed and specific analysis to support strategies & online marketing campaigns.

The role will be responsible for analysis that assists business partners in development of effective marketing strategies. And working with partners to implement strategies through monthly or adhoc campaigns.

The post holder will assist in the design of test campaigns, ensuring the ability to have measurable and valid results. The role also involves performing short and long term analysis based on program test performance to support optimal marketing program strategy and recommendations. Extend / modify analysis based on observations/ knowledge of data and limitations, and implications of results.

Ensure marketing analyses are completed on time and meet or exceed quality standards.

Present and communicate results to Senior Management

Contribute to business development activities and proposition development

Improve internal processes

Identify new opportunities for enhancing/ streamlining service

Represent Marketing Analytics at cross-functional forums, ensuring MA is engaged early in the process

Participate in and optimise the operational engagement model between MA and other units

Formulate opportunities into proposals and implement

Stakeholder Management

Identify and build relationships with key stakeholders.

Work effectively with peers and management team to achieve shared business objectives.


A degree/diploma in a analytical/business related discipline

Effective in the use of analytical tools, including SQL, SAS and Excel

Ability to understand which data is important, drive insight from that data, assess the financial impact and recommend action

Conceptual thinking -good intellect and ability to focus on balance growth activities and their associated value generation across BCE.

Team working - Commitment and ability to work with, and in, cross-functional and virtual teams

Communication - Effectively and concisely communicate key issues and ideas through correspondences and verbally without supervision. Interface with upper management effectively. Interface with various departments effectively to ensure project delivery.

Well developed personal organisation and commercial acumen, with the ability to deliver accurate results within tight deadlines.

Excellent oral and written communication skills with ability to translate business needs into technical requirements.

2 years of direct experience in organic and paid search optimization, managing affiliate strategy & optimization of electronic mail effectiveness.

Experience analysing products/programmes through the lens of marginal P&L contribution, return on capital metrics and in line with strategic direction.

Commercial and financial awareness and experience including Profit & Loss / Balance Sheet management

Strong interpersonal, communication and presentation skills.

Effective stakeholder management skills

Industry knowledge (ideally experience with major international financial services firm)

Ability to convert analytical data into strategic insight and communicate that message effectively in PowerPoint

Ability to identify solutions and package ideas and results in a logical, understandable and compelling way for both technical and non-technical audiences

A self motivated team player who is able to define, structure and prioritise work for themselves as well as others, but who also has the flexibility and capability to change priorities when circumstances change.

Knowledge of the regulatory framework in which the business operates.

About this company
1,940 reviews
Barclays PLC (Barclays) is a global financial services provider engaged in retail and commercial banking, credit cards, investment banking,...