Web Analyst
Tervis Tumbler - Venice, FL

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Position Summary:
T he Web Analyst is responsible for analyzing the B2C Web business across all digital platforms (website, mobile, app), including site analytics (traffic, shopping cart and conversion funnel), merchandise sell-thru and marketing/promotional campaign performance. Additional responsibilities will include conducting competitive research, preparing financial and new product offering forecasts and managing budget.

Essential Functions:
Ability to analyze large quantities of data generated from multiple sources (i.e. internal data warehouses, 3 rd party web analytic platforms, etc.), ensuring data integrity

Partner with cross-functional team to gather reporting and analytical requirements

Create and distribute daily, monthly and quarterly reporting/analysis on overall site performance metrics and key business and operational metrics

Define key performance metrics in defined areas or "funnels" throughout the entire eCommerce customer experience

Identify opportunities for improvement by analyzing data from multiple sources and presenting recommendations

Ability to effectively present reports/analyses (in person or digitally) to a wide range of team members, from entry-level to senior executives

Work with eCommerce Director in forecasting unit, revenue & profit for new product/designs, promotions and campaigns; performs analysis by tracking forecasts versus actual results and develops forecasting processes based on analysis of results

Consistently conduct industry research and share findings and actionable recommendations with key stakeholders

Use customer insight tools to identify research and prioritize key revenue driving improvements/enhancements to the site

Review and analyze product, design and collection sell-thru performance on monthly, quarterly and annual basis

Conduct extensive competitive research for key eCommerce initiatives

Manage eCommerce budget for forecast against actual and reconciles variances

Work with eCommerce Marketing Manager on evaluation of all online marketing channels and provide support on managing email database to create targeted segments

Preferred Skills, Education, and Experience:
Bachelor's Degree in Marketing, Business Administration, Economics or Finance

2-3 year of related experience (eCommerce, Retail and/or Consumer Goods, Strategy / Consulting, Analytics, Finance)

Experience with databases, writing/creating reports and data analysis

Possess extremely strong technical and analytical mindset

Possess a complete understanding of the purpose, vision and business plan of the eCommerce department.

Possess a complete understanding of Web Analytics platforms (Google Analytics, ATG, Omniture, etc.)

Highly proficient in Microsoft Office programs: Microsoft Excel, Word, Outlook, Power Point.

Must be deadline driven and operate with strong sense of urgency.

Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment.

Tervis - 17 months ago - save job - block
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About this company
9 reviews
Tervis makes insulated drinkware and accessories. After more than 65 years, the company is experiencing incredible growth, due to:...